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Senior QA Engineer (NSG)

Vancouver, CA, V6C 1W6

Engineering

Sophos is a worldwide leader in next-generation cybersecurity, protecting more than 500,000 organizations and millions of consumers in more than 150 countries from today’s most advanced cyberthreats. Powered by threat intelligence, AI and machine learning from SophosLabs and SophosAI, Sophos delivers a broad portfolio of advanced products and services to secure users, networks and endpoints against ransomware, malware, exploits, phishing and the wide range of other cyberattacks. Sophos provides a single integrated cloud-based management console, Sophos Central – the centerpiece of an adaptive cybersecurity ecosystem that features a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity vendors. Sophos sells its products and services through reseller partners and managed service providers (MSPs) worldwide. Sophos has major hubs around the globe. More information is available at www.sophos.com

 

Role Summary

As a QA Engineer in the Network Security Group, you will be involved in all aspects of the software development process from concept & design to delivery. The team works in an Agile development environment, and you will be involved in all aspects of the software development process. You will interact with Product Managers and Development Managers to define testing requirements/strategies for the product, and ensure the team delivers a quality product to our customers.

 

This role provides a great opportunity to immerse yourself in a fully Agile development team that delivers a quality product to real customers around the world. The team has a healthy ‘continuous improvement’ mentality, so there will also be opportunities to try out new technologies and processes.

 

This position is based at our Canadian office in Vancouver, British Columbia.

 

What You Will Do

  • Work closely with the Product Manager and developers to develop test ideas from high level requirements
  • Refine test ideas into test plans & test cases for product features
  • Execute test plans to ensure high quality software is being delivered to customers
  • Report on test progress, recommend test priorities, assess quality risks and raise issues as required
  • Help troubleshoot issues by providing detailed reproduction steps and documentation
  • Implement and maintain automated test cases, tooling, and test framework
  • Diagnose and resolve automated test case failures

 

What You Will Bring

Essential:

  • 5+ years experience working with commercial software
  • Working knowledge of common networking protocols (e.g. HTTP/HTTPS, TCP/IP, DNS)
  • Experience working with virtual or cloud-based platforms (e.g. VMWare, HyperV, AWS, Azure)
  • Ability to learn and understand complex systems and technical issues
  • Excellent troubleshooting skills
  • Ability to prioritize, focus and drive tasks to completion
  • Devotion to producing high quality, high performance systems
  • Sense of humour and a willingness to have fun

Desired:

  • 2+ years experiencing working with Linux-based software
  • Experience working with networking or security software
  • Experience with Test Automation
  • Experience with: Jenkins, GIT, Bash, Perl, Test Rail, Azure, AWS
  • Experience working in an Agile development environment
  • Bachelor's degree in computer software (or equivalent)

 

What’s Great About Sophos?

  • Our people are what makes Sophos special – we demonstrate shared vision, talent, innovation, and creativity, all of which are accompanied by a great sense of fun and team spirit.
  • Employee-led diversity and inclusion groups that build community within Sophos and provide internal education and advocacy (eg. Sophos Women in Tech group to improve gender parity, encourage gender-balanced leadership, and support career progression at Sophos)
  • Sophos Environment Network and employee challenges to contribute to sustainability and reduce our environmental footprint
  • Annual commitment to charity and fundraising across our global sites and volunteer days for employees to give back to local communities
  • Global trivia competitions to keep our minds sharp
  • Global Mental Health days off work for all Sophos to help employees relax and recharge
  • Monthly employee wellbeing webinars and training to support employee health and wellbeing
  • Employee rewards and thanks, such as our free annual subscription to Calm

 

Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity.   We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants that can contribute to the diversity of our team.  All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.  We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

 

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunites at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Sophos' data protection practices, please contact dataprotection@sophos.com.

At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.


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