HR Coordinator

Vancouver, CA, V6C 1W6

Human Resources

Sophos Overview – Cybersecurity Evolved


Sophos is a worldwide leader in next-generation cybersecurity, protecting more than 500,000 organizations and millions of consumers in more than 150 countries from today’s most advanced cyberthreats. Powered by threat intelligence, AI and machine learning from SophosLabs and SophosAI, Sophos delivers a broad portfolio of advanced products and services to secure users, networks and endpoints against ransomware, malware, exploits, phishing and the wide range of other cyberattacks. Sophos provides a single integrated cloud-based management console, Sophos Central – the centerpiece of an adaptive cybersecurity ecosystem that features a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity vendors. Sophos sells its products and services through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.


Job Purpose:


The HR Coordinator serves as a key role as a part of the Canadian HR team to seamlessly deliver solutions to our internal customers. This customer facing role involves impeccable communication, superb organization and collaboration on a global scale with a wide variety of stakeholders. Reporting to the HR Director, the ideal candidate will have great people skills as well as organizational and problem-solving skills to help wherever possible. In this highly visible role, the HR Coordinator is not only customer-focused, but also has a sense of urgency in this fast-paced environment. There will be an extensive variety of tasks from providing administrative support to managing many short to medium-term projects. There is a lot of opportunity in this role to explore aspects of the job and business that interest you, and to cultivate skills that align with your future career ambitions.


Main Duties:

  • Maintain the HR database and files ensuring 100% data accuracy for all employees, verify and maintain required employee documentation, ensuring these are current and compliant
  • Coordinate and manage the On-Boarding process, ensuring consistency and quality is maintained for new employees joining Sophos for a smooth start and great experience
  • Support TA function with processes including but not limited to: maintaining job descriptions database, creating job requisitions in our ATS (Applicant Tracking System), external job postings as required, conducting reference/background checks and reporting and assist in special recruitment events (career fairs, expos) locally and beyond
  • Support and drive HR transactions including, compensation changes, status change requests, and handling employee transfers and exits
  • Manage the administration of health benefits package, troubleshoot related issues, and escalate issues to benefits carriers when required
  • Take ownership of answering employee inquiries relating to benefits, RRSP, HRIS, HR policies and more
  • Update and maintain HR content on intranet
  • Support yearly processes alongside with the full HR team (Salary review, Performance review, etc.)
  • Assist in creating HR policies and procedures within scope of responsibilities as needed
  • Manage and track vendor requisitions and purchase orders within our Procurement tool
  • Liaise with Immigration Consultant, HR team and employees on immigration related activities
  • Support the team with event planning and organizing employee events/conferences
  • Support ad hoc projects, tasks, activities, and processes throughout the year


Skills & Experience:

  • 1+ year of experience in an administrative focused HR role
  • Post-secondary certificate, diploma, degree or equivalent experience
  • Ability to working on highly confidential matters
  • Ability to handle high volume of admin work
  • Advanced MS Office knowledge including Outlook.
  • Experience working with HRIS or similar system is a plus
  • Good knowledge of HR processes
  • Exceptional interpersonal and communication skills, both verbally and in writing
  • High sensitivity in dealing with employees
  • Strong organizational skills and ability to prioritize multiple tasks
  • Client-service orientation with a strong focus on delivering exceptional customer service
  • Strong organizational skills and ability to prioritize multiple tasks
  • Close attention to detail


Equal Opportunities

Sophos is committed to equality opportunity in all areas of its work. All qualified applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.

If you choose to explore this opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights.  If you have any questions about Sophos’ data protection practices, please contact dataprotection@sophos.com.

At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.

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