Inside Sales Engineer - Net New Logo/Pursuit Team

Manchester, GB


Sophos is a worldwide leader in next-generation cybersecurity, protecting more than 500,000 organizations and millions of consumers in more than 150 countries from today’s most advanced cyberthreats. Powered by threat intelligence, AI and machine learning from SophosLabs and SophosAI, Sophos delivers a broad portfolio of advanced products and services to secure users, networks and endpoints against ransomware, malware, exploits, phishing and the wide range of other cyberattacks. Sophos provides a single integrated cloud-based management console, Sophos Central – the centerpiece of an adaptive cybersecurity ecosystem that features a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity vendors. Sophos sells its products and services through reseller partners and managed service providers (MSPs) worldwide. Sophos has major hubs around the globe. More information is available at www.sophos.com


Job Purpose 

As part our of strategic growth and investment in a newly established Inside Sales Hub we are seeking a talented individual to bring technical enthusiasm, passion, skill, knowledge and a can-do attitude to our highly experienced Sales Engineering team, where you will help to provide pre-sales support and technical enablement to our Sales teams.


Main responsibilities of the role include provision of Demo / Evaluation / Sales support, forging strong relationships with customers/partners and provide them with remote product demonstrations and answer technical questions and RFP documents. In addition to this you will work closely with sales teams and act as a trusted security advisor during sales customer calls and meetings.



Enable Sales:

  • Act as a trusted cyber security advisor during sales cycles to demonstrate and loud Sophos protective capabilities with enthusiasm and sentiment
  • Ensure opportunities are correctly qualified prior and during the engagement process.
  • Conduct in-depth needs analysis (via phone, email or in person) with prospect technical staff to determine technical requirements and specifications of solution in line with Sophos best practices
  • Assist prospect technical staff in high-level design and architecture of prospect solutions based on appropriate sizing and resiliency guidelines.
  • Address high volume of prospect questions and requirements in a quality driven, comprehensive manner to ensure prospect satisfaction - solutions will come from personal knowledge/experience, co-workers, knowledge systems.
  • Assist and manage frequent technical evaluations by working with prospects through proof of concept testing and implementation with the goal of a strong recommendation to purchase Sophos products
  • Provide technical training for new Sales starters on Sophos solutions
  • Provide technical backup during sales calls


Team Work:

  • Work closely with sales teams and support in technical questions, understanding and on customer calls when requested.
  • Work with external SEs who will provide technical mentorship
  • Occasional provide sales team or partner sales team with product overviews and training
  • Actively contribute at SE team meetings


Personal Development:

  • Pass and maintain Sophos Artilect accreditations in aligned products
  • Stay up to date with continued product development
  • Develop and maintain a strong background in current cyber security issues and trends.




  • Effective communication and demonstration skills to customers and partners
  • Tech Savvy
  • Working with the Sales team to align joint business goals and drive customer/partner performance
  • Driven to constantly learn new skills, technologies and new solutions
  • Action Oriented with a can-do attitude
  • Drive Results, helping to ensure deals are closed from a technical perspective
  • Qualifies the Opportunity, can push back on engagements when insufficient information Is presented


Skills & Experience:

  • At least 4 years’ IT experience providing software technical support to end users including designing, managing, administering, and supporting technical solutions
  • Knowledge of common OS and Network topologies
  • At least 4 years’ experience with security solutions (Anti-Malware, Data Protection, Firewalls, Mobile, Email and Web)
  • Good technical knowledge of security concepts and business requirements
  • Ability to assess technical requirements and propose appropriate solutions
  • Strong Demonstration skills
  • Strong Communication and Interpersonal skills
  • Ability to thrive in a team selling environment
  • Works collaboratively for a common goal



What’s Great About Sophos?

  • Our people are what makes Sophos special – we demonstrate shared vision, talent, innovation, and creativity, all of which are accompanied by a great sense of fun and team spirit.
  • Employee-led diversity and inclusion groups that build community within Sophos and provide internal education and advocacy (eg. Sophos Women in Tech group to improve gender parity, encourage gender-balanced leadership, and support career progression at Sophos)
  • Sophos Environment Network and employee challenges to contribute to sustainability and reduce our environmental footprint
  • Annual commitment to charity and fundraising across our global sites and volunteer days for employees to give back to local communities
  • Global trivia competitions to keep our minds sharp
  • Global Mental Health days off work for all Sophos to help employees relax and recharge
  • Monthly employee wellbeing webinars and training to support employee health and wellbeing
  • Employee rewards and thanks, such as our free annual subscription to Calm


Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity.   We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants that can contribute to the diversity of our team.  All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.  We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.


Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunites at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Sophos' data protection practices, please contact dataprotection@sophos.com.

At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.

Job Segment: .NET, Cloud, Testing, Technical Support, Technology