Office Assistant

Dallas, TX, US


Sophos Overview – Cybersecurity Evolved


Sophos is a worldwide leader in next-generation cybersecurity, protecting more than 500,000 organizations and millions of consumers in more than 150 countries from today’s most advanced cyberthreats. Powered by threat intelligence, AI and machine learning from SophosLabs and SophosAI, Sophos delivers a broad portfolio of advanced products and services to secure users, networks and endpoints against ransomware, malware, exploits, phishing and the wide range of other cyberattacks. Sophos provides a single integrated cloud-based management console, Sophos Central – the centerpiece of an adaptive cybersecurity ecosystem that features a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity vendors. Sophos sells its products and services through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.


Job Purpose

The Office Assistant role presents a unique opportunity to develop a range of skills as you keep the Dallas office running as efficiently as possible. You’ll become the “go-to” person in the office as you support a world class team of professionals with the Sophos Sales Team. The ideal candidate will have great people skills, as well as possess the organizational and problem-solving skill to help ensure the office is a safe, enjoyable place to work. There will be tons of opportunity to cultivate skills that align with your future career ambitions.


Main Duties

  • Corporate reception and front of house duties, including greeting all employees, visitors, interviewees, new hires and customers. Coverage includes lunch hours, and any holidays and sick days the receptionist is away, and in other circumstances as required.
  • Raise purchase orders for site, tracking purchase orders through goods receipting and payment
  • Manage and issue ID cards working with Global Access Control to assign appropriate access levels to employees, and distribute visitor and contractors passes as necessary.
  • Manage Jira Facilities ticketing system for Dallas office. Follow-up with facilities related queries from site and employees, recording incidents in online ticketing system. Work with other sites’ facilities personnel in the region to close tickets.
  • Maintain basic stationary and workstation equipment for office as approved by regional facilities managers and order out of scope items on requestor’s cost center.
  • Assist with office moves where required and ensure layout of office is up-to-date.
  • Oversee the setup of all meeting rooms and conference rooms onsite, ensuring rooms are presentable, have the correct equipment and standardized furniture and whiteboards are cleared.
  • Organize catering and department lunches as requested on the relevant cost centers.
  • Coordinate with HR, IT and Executive Assistants during Senior Management Team visits to ensure senior leaders have a seamless experience on site.
  • Ensure the office is presentable. Communicate cleaning requirements to landlord to maintain high.
  • Carry out necessary risk assessment & audits to provide effective Health and Safety advice in line with local and state legislation.
  • Organize office information on internal Facilities Hub site for office location, including an up to date Visitors’ guide.
  • Gather feedback from clients to identify areas for improvement within service offering.
  • Work with the Health and Safety Committee to ensure safety of SOPHOS employees, site guests and contractors.


Skills & Experience

  • Customer focused and strong interpersonal skills to build relationships with a wide range of  clients and visitors.
  • Understand the security needs of business and the impact it has.
  • Set priorities for individual work load.
  • Organized to ensure all contractual obligations are covered.
  • Demonstrates a willingness to learn and undertake training.
  • Health and safety training, including first aid training an asset.
  • Previous experience as Office Manager or Administrative Assistant preferred.


Equal Opportunities

Sophos is committed to equality opportunity in all areas of its work. All qualified applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.


If you choose to explore this opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights.  If you have any questions about Sophos’ data protection practices, please contact dataprotection@sophos.com.


At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.