UX Designer

Burlington, MA, US, 01803


Sophos makes IT security simple with next-generation solutions that protect networks, servers, and devices, wherever they are. Today, more than 100 million users in 150 countries and a global network of channel partners trust Sophos to deliver simple solutions to complex security challenges. Focused on innovation and backed by a global network of Sophos Labs threat intelligence centers and industry-leading support, Sophos delivers solutions that are simple to deploy, maintain, and manage, enabling organizations to focus on performance and growth. Sophos — Security made simple.


Job Purpose

The Sophos UX organization is seeking a UX Designer to join our UX organization. This position is based in Burlington, Massachusetts (near Boston). This position reports directly to the North American UX manager, as part of a large UX organization.

Sophos is looking for a UX designer to join our North American UX team. You will work directly with our senior UX designers on multiple projects, and work as an embedded resource for a product area. Your main focus will be Interaction Design (IxD), Information Architecture (IA), and Visual Design (VD). You will collaborate with matrixed UX resources from our Shared UX Services. Sophos has a suite of cybersecurity products serving technically deep users as well as everyday end-users that require extraordinary UX design to bring together consistency of experience, ease of access to information and functionality, as well as intuitive interaction.


Main Duties


  • Collaborate with senior UX designers, and a matrixed team of UX content, UX Research and Evaluation, Visual Design, Product Management (PM), Quality Assurance (QA), and Development (Dev) to deliver UX design for multiple products.
  • Design within the Sophos UX design guidelines, standards, and libraries.
  • Contribute innovative and valuable solutions to Sophos UX design standards
  • Facilitate the user-centered design process. Create the IxD task and workflows, IA hierarchical models, user scenarios, sketches, storyboards, icons, illustrations, wireframes, mockups, prototypes, etc. to support great UX in product development.
  • Work iteratively to design, refine, and validate visual design solutions.  Graciously incorporate feedback to improve your designs.
  • Maintain awareness of current UX design trends, bring new techniques and new direction into product design.
  • Complete complex assignments, working on problems of moderate scope and developing solutions.


Skills & Experience

  • Within the first 1-4 years out of school.
  • Appropriate degrees and/or experience in UX Design (psychology, human-computer interaction, interaction design, information architecture, etc.)
  • Work samples / portfolio showing your ability to contribute to UX Design on complex products.
  • Work within and contribute to the Sophos Design System.
  • Ability to design for persona-driven user populations.
  • Ability to contribute to user insights from participation in research and evaluation.
  • Experience with enterprise-complexity products is a plus.
  • Experience with cloud-based SaaS products a plus.
  • Experience working with remote team members in multiple disciplines across multiple time zones a plus.
  •  You do not need to already know cybersecurity. But experience in cybersecurity products is a plus. You will learn and become very familiar with cybersecurity as part of your job.
  • Ability to learn technical concepts in order to be able to make them intuitive to users.
  • You need to enjoy making complex things simple for users of all kinds.


Equal Opportunities

Sophos is committed to equality opportunity in all areas of its work. All qualified applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.


If you choose to explore this opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our data protection policy which can be found here and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please reply to this or other emails from Sophos clearly stating your request, or follow the steps set out in the data protection policy describing your individual rights.  If you have any questions about Sophos’ data protection practices please contact dataprotection@sophos.com.





At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.

Nearest Major Market: Boston

Job Segment: Quality Assurance, User Experience, Technology