UX Designer

Burlington, MA, US, 01803

Engineering

Sophos Overview – Cybersecurity Evolved

As a worldwide leader in next-generation cybersecurity, Sophos protects nearly 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats. Powered by SophosLabs – a global threat intelligence and data science team – Sophos’ cloud-native and AI-enhanced solutions secure endpoints (laptops, servers and mobile devices) and networks against evolving cybercriminal tactics and techniques, including automated and active-adversary breaches, ransomware, malware, exploits, data exfiltration, phishing, and more. The award-winning Sophos Central cloud-based platform integrates Sophos’ entire portfolio of best-of-breed products, from the Intercept X endpoint solution to the XG Firewall, into a single system called Synchronized Security. Sophos products are exclusively available through a global channel of more than 47,000 partners and Managed Service Providers (MSPs). Sophos also makes its innovative commercial technologies available to consumers via Sophos Home. The company is headquartered in Oxford, U.K., and is publicly traded on the London Stock Exchange under the symbol “SOPH.”

 

Sophos is looking for a UX designer to join our UK UX team. You will work directly with our senior UX designers on multiple projects, and work as an embedded resource for a product area. Your main focus will be Interaction Design (IxD), Information Architecture (IA), and Visual Design (VD). You will collaborate with matrixed UX resources from our Shared UX Services. Sophos has a suite of cybersecurity products serving technically deep users as well as everyday end-users that require extraordinary UX design to bring together consistency of experience, ease of access to information and functionality, as well as intuitive interaction.

 

Why Sophos UX?

The Sophos UX organization is a multi-disciplinary, international team of UX professionals in eight countries, working with teams innovating in even more places, to serve partners and customers worldwide. We are a blended UX organization. We know UX is multi-disciplinary, not just design, and UX professionals are a mélange of skills and experiences. We have UX generalists and UX specialists in interaction design, content, translation, visual design, information architecture, UX research, UX evaluation, analytics, multi-media design, etc. To create our balanced teams, we pay more attention to that blend of skills than we do to titles. People like working at Sophos. The morale is buoyant. It is little wonder. It is easy to be positive knowing you are part of something bigger, seeing that you are succeeding, motivated by being busy innovating, and experiencing the reward of making this world a safer place.

 

Cybersecurity is a UX issue.

Cybersecurity threats increase exponentially every day. IT security products have become as complex as the networks and devices they secure. With a significant, and dramatically widening, shortage of skilled cybersecurity professionals Sophos understands that individual cybersecurity experts must cover more, and cybersecurity must become accessible to a broader group of people. More people with less training must protect more devices, systems, and networks in their enterprises, businesses, and homes in an increasingly complex world. Making the complex available to people is a UX issue.

 

Sophos is using machine learning, deep learning neural-network algorithms, and AI to provide next-generation protection that is equally available to professional cybersecurity experts, IT generalists, and end users. Sophos UX is using our understanding of the struggles all people have managing cybersecurity to make cybersecurity intuitive. Augmenting human capabilities gracefully is a UX issue.

 

 

Responsibilities

  • Collaborate with senior UX designers, and a matrixed team of UX content, UX Research and Evaluation, Visual Design, Product Management (PM), Quality Assurance (QA), and Development (Dev) to deliver UX design for multiple products.
  • Design within the Sophos UX design guidelines, standards, and libraries.
  • Contribute innovative and valuable solutions to Sophos UX design standards
  • Facilitate the user-centered design process. Create the IxD task and workflows, IA hierarchical models, user scenarios, sketches, storyboards, icons, illustrations, wireframes, mockups, prototypes, etc. to support great UX in product development.
  • Work iteratively to design, refine, and validate visual design solutions.  Graciously incorporate feedback to improve your designs.
  • Maintain awareness of current UX design trends, bring new techniques and new direction into product design.
  • Complete complex assignments, working on problems of moderate scope and developing solutions.

 

Qualifications

  • Appropriate degrees and/or experience in UX Design (psychology, human-computer interaction, interaction design, information architecture, etc.)
  • Work samples / portfolio showing your ability to contribute to UX Design on complex products.
  • Work within and contribute to the Sophos Design System.
  • Ability to design for persona-driven user populations.
  • Ability to contribute to user insights from participation in research and evaluation.
  • Experience with enterprise-complexity products is a plus.
  • Experience with cloud-based SaaS products a plus.
  • Experience working with remote team members in multiple disciplines across multiple time zones a plus.
  •  You do not need to already know cybersecurity. But experience in cybersecurity products is a plus. You will learn and become very familiar with cybersecurity as part of your job.
  • Ability to learn fairly technical concepts in order to be able to make them intuitive to users.
  • You need to enjoy making complex things simple for users of all kinds.

 

Interested? Come join the team!

If you are inspired by the huge scope of UX in cybersecurity, excited by the opportunity to do good in a meaningful way, want to be part of an industry-leading company, and be welcomed in a talented and diverse set of UX peers, then Sophos UX is your home.

 

Sophos: Cybersecurity Evolved.

More than 100 million users in 150 countries rely on Sophos’ complete security solutions as the best protection against complex threats and data loss. Simple to deploy, manage, and use, Sophos’ award-winning encryption, endpoint security, web, email, mobile and network security solutions are backed by SophosLabs—a global network of threat intelligence centers.

 

At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.


Nearest Major Market: Boston

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