Senior Accessibility Designer

Burlington, MA, US, 01803


Sophos Overview – Security Made Simple

Sophos makes IT security simple with next-generation solutions that protect networks, servers, and devices, wherever they are. Today, more than 100 million users in 150 countries and a global network of channel partners trust Sophos to deliver simple solutions to complex security challenges. Focused on innovation and backed by a global network of Sophos Labs threat intelligence centers and industry-leading support, Sophos delivers solutions that are simple to deploy, maintain, and manage, enabling organizations to focus on performance and growth. Sophos — Security made simple.


Job Purpose

The Sophos UX organization is seeking a UX Design person to lead our Accessibility practice. This position is based in Burlington, Massachusetts (near Boston). This is a senior UX designer position and reports directly to the North American UX manager as part of a large UX organization.


Main Duties

Sophos has an ongoing investment in accessibility that we are converting into an operational practice. The UX Design and Accessibility role will be responsible for the accessibility of Sophos products across multiple business units. This role will initially be 100% accessibility as the practice is being established. As the accessibility practice becomes part of our standard operating procedures and our design system, your role will transition to an appropriate balance of accessibility leader and direct product UX ownership. You will be the ongoing center of gravity for accessibility and serve as Sophos’ accessibility expert.

  • Ownership of the sustainable Sophos accessibility practice.
  • Improve accessibility while optimizing business goals and technology possibilities.
  • Embed accessibility practices in everyday design and development.
  • Develop internal capabilities in accessibility in UX, influence and guide the capability building in Product Management (PM), Quality Assurance (QA), and Development (Dev.).
  • Manage external accessibility evaluation vendors.
  • Managing the accessibility remediation, bug/ticket fixes, and design change requests across multiple products.
  • Manage accessibility incident responses.
  • Evangelize accessibility within Sophos.
  • Engage with partners and customers on accessibility.
  • Working with UX, PM, and Dev to anticipate and plan accessibility priorities across business unit product groups.
  • In time, to take on direct product UX designer responsibilities


Skills & Experience

  • Passion for accessibility and inclusive design.
  • Knowledge of WCAG, Section 508, VPATs, accessibility evaluation, accessibility remediation, and international implementations of accessibility standards.
  • Working knowledge of HTML, CSS, and JavaScript to direct design decision making.
  • Appropriate degrees and/or experience in UX Design (interaction design, information architecture, psychology, or visual design) required.
  • Previous experience working cross-product, and cross-group.
  • Experience working with remote team members in multiple disciplines across multiple time zones.
  • Experience with assistive technologies (E.g. JAWS, NVDA, Narrator, ZoomText, Magnifier, VoiceOver, TalkBack, etc.).
  • Ability to influence without authority.
  • Ability to communicate and evangelize vision around accessibility.
  • Possess the performant skills of a Senior UX Designer outside of accessibility expertise.
  • You do not need to already know cybersecurity. But experience in cybersecurity products is a plus. You will learn and become very familiar with cybersecurity as part of your job.
  • Ability to learn technical concepts to be able to make them intuitive to users.
  • You need to enjoy making complex things simple for users of all kinds.


Equal Opportunities

Sophos is committed to equality opportunity in all areas of its work. All qualified applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.


If you choose to explore this opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our data protection policy which can be found here and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please reply to this or other emails from Sophos clearly stating your request, or follow the steps set out in the data protection policy describing your individual rights.  If you have any questions about Sophos’ data protection practices, please contact

At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.

Nearest Major Market: Boston

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