Renewal Specialist

Burlington, MA, US, 01803


Sophos makes IT security simple with next-generation solutions that protect networks, servers, and devices, wherever they are. Today, more than 100 million users in 150 countries and a global network of channel partners trust Sophos to deliver simple solutions to complex security challenges. Focused on innovation and backed by a global network of Sophos Labs threat intelligence centers and industry-leading support, Sophos delivers solutions that are simple to deploy, maintain, and manage, enabling organizations to focus on performance and growth. Sophos — Security made simple.

Main Duties

  • Achieve assigned quotas for renewal business
  • Identify and close cross-sell and up-sell business or route to appropriate Sophos team member or partner
  • Support Channel team in driving the achievement of renewal targets in the territory
  • Manage renewals for an assigned set of customers through partners
  • Log all activity to maintain accuracy of CRM/PRM and forecasting systems
  • Consistently articulate Sophos’ value proposition to customers and partners in order to maintain and increase Sophos’ share of their business
  • Manage a sales funnel of renewal opportunities and accurately forecast renewal business on a monthly and quarterly basis


  • Experience selling with and through partners
  • Proven track record of achieving and exceeding sales quotas
  • Strong Negotiation skills
  • Strong Presentation skills
  • Strong Communication and Interpersonal skills
  • Excellent telephone selling and communication skills
  • Ability to thrive in a team selling environment

Desirable Skills

  • Experience selling technology solutions to mid-sized businesses, primarily over the phone
  • Experience selling security solutions
  • Familiarity with Sophos solutions or similar competitive products
  • Knowledge of security industry, including competitors, market needs and trends
  • Knowledge of channel ecosystems in the territory
  • Familiarity with CRM/PRM and forecasting systems

At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.

Nearest Major Market: Boston

Job Segment: CRM, Technology

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