Renewals Specialist

Vancouver, CA, V6C 1W6


At Sophos, we operate at the cutting edge of technology, protecting businesses worldwide against complex threats, viruses and spam. We build high quality software security products in a fast-paced, nimble environment and we've been doing it for over 20 years.


Join us to help our customers protect their business and meet compliance needs.


Main Duties

  • Achieve assigned quotas for renewal business
  • Identify and close cross-sell and up-sell business or route to appropriate Sophos team member or partner
  • Support Channel team in driving the achievement of renewal targets in the territory
  • Manage renewals for an assigned set of customers through partners
  • Log all activity to maintain accuracy of CRM/PRM and forecasting systems
  • Consistently articulate Sophos’ value proposition to customers and partners in order to maintain and increase Sophos’ share of their business
  • Manage a sales funnel of renewal opportunities and accurately forecast renewal business on a monthly and quarterly basis


Experience and Skills
Special Conditions:

  • Minimum 1 year sales experience
  • Experience in a quota-carrying sales role is desirable
  • Technology sales experience is preferred and security experience is a plus
  • Experience with Channel Sales and Direct Sales are both considered valuable
  • Must be highly-organized and a self-starter


Skills and Experience

  • Experience selling with and through partners
  • Proven track record of achieving and exceeding sales quotas
  • Strong Negotiation skills
  • Strong Presentation skills
  • Strong Communication and Interpersonal skills
  • Excellent telephone selling and communication skills
  • Ability to thrive in a team selling environment


Desirable Skills

  • Experience selling technology solutions to mid-sized businesses, primarily over the phone
  • Experience selling security solutions
  • Familiarity with Sophos solutions or similar competitive products
  • Knowledge of security industry, including competitors, market needs and trends
  • Knowledge of channel ecosystems in the territory
  • Familiarity with CRM/PRM and forecasting systems


At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.

Job Segment: CRM, Technology

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