Sr Technical Product Manager

Burlington, MA, US, 01803

Technology Office

Sophos is a worldwide leader in next-generation cybersecurity, protecting more than 500,000 organizations and millions of consumers in more than 150 countries from today’s most advanced cyberthreats. Powered by threat intelligence, AI and machine learning from SophosLabs and SophosAI, Sophos delivers a broad portfolio of advanced products and services to secure users, networks and endpoints against ransomware, malware, exploits, phishing and the wide range of other cyberattacks. Sophos provides a single integrated cloud-based management console, Sophos Central – the centerpiece of an adaptive cybersecurity ecosystem that features a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity vendors. Sophos sells its products and services through reseller partners and managed service providers (MSPs) worldwide. Sophos has major hubs around the globe. More information is available at www.sophos.com

Job Purpose:

At Sophos, we’re offering one of the most innovative Managed Detection and Response (MDR) services in the market. We are looking for a Technical Product Manager with a background in cyber security, preferably in the MDR, EDR, or Security Operations space. You will be a highly visible member of the Sophos MTR team, owning the technical roadmap to enable optimal delivery of the MTR service.

You will leverage the latest cloud technology stacks, programmable sensors, data science, and deterministic models to detect Indicators of Compromise and Attack. You will participate in product strategy, planning sessions, product design, requirements gathering and definition. You will partner with brilliant engineering teams and architects across the globe to build innovative solutions for real-world problems.


Skills & Experience:

  • Is passionate about cybersecurity and believes in the benefits of MDR services to help customers protect their environments
  • Has a background in cybersecurity product management, working closely with engineering teams
  • Has a track record of bringing detection and response products and/or services to market
  • Has a working knowledge of security operations, and is familiar with the structure and rationale for the MITRE ATT&CK framework
  • Is a motivated self-starter, thrives on challenge, and has a thirst for knowledge
  • 3+ years Product Management progressive experience in enterprise level SaaS, cybersecurity organizations
  • A history of working closely with engineering and operations teams: defining requirements, writing user stories, articulating acceptance criteria and collaborating with engineering to refine and help scope requirements
  • Served as a core contributor to the creation and execution of the technical product vision and roadmap, aligning with the corporate business strategy and objectives
  • A highly focused and results-oriented personality; able to identify goals and priorities and resolve issues in initial stages
  • Worked in Agile development SDLC
  • Hands on experience working in Jira and Confluence, or equivalent
  • Excellent communication skills (written and verbal)
  • Bachelor’s degree required
  • Pragmatic Marketing or 280Group certification (CPM) a plus


What’s Great About Sophos?

  • Our people are what makes Sophos special – we demonstrate shared vision, talent, innovation, and creativity, all of which are accompanied by a great sense of fun and team spirit.
  • Employee-led diversity and inclusion groups that build community within Sophos and provide internal education and advocacy (eg. Sophos Women in Tech group to improve gender parity, encourage gender-balanced leadership, and support career progression at Sophos)
  • Sophos Environment Network and employee challenges to contribute to sustainability and reduce our environmental footprint
  • Annual commitment to charity and fundraising across our global sites and volunteer days for employees to give back to local communities
  • Global trivia competitions to keep our minds sharp
  • Global Mental Health days off work for all Sophos to help employees relax and recharge
  • Monthly employee wellbeing webinars and training to support employee health and wellbeing
  • Employee rewards and thanks, such as our free annual subscription to Masterclass and Calm


Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity.   We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants that can contribute to the diversity of our team.  All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.  We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.


Data Protection

If you choose to explore an opportunity, ansd subsequently share your CV or other personal details with Sophos, these detaild will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunites at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Sophos' data protection practices, please contact dataprotection@sophos.com.

At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.

Nearest Major Market: Boston

Job Segment: Information Technology, IT Manager, Technology