Senior HR Generalist

Tokyo, JP, 106-6010

Human Resources

Sophos Overview – Cybersecurity Evolved

Sophos evolves to meet every new challenge, protecting more than 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats. Powered by SophosLabs, our cloud-native and AI-enhanced solutions are able to adapt and evolve to secure endpoints and networks against never-before-seen cybercriminal tactics and techniques. Managed through our award-winning, cloud-based platform, Sophos Central, our best-of-breed products work together through our unique Synchronized Security system to share threat intelligence and respond to evolving threats. The Sophos suite of products secures networks and endpoints against automated and active-adversary breaches, ransomware, malware, exploits, data exfiltration, phishing, and more.


Job Purpose


The HR Generalist is responsible for delivering robust and proactive HR service and support for the Japan Region. This includes partnering with leaders at various levels within the organization to coach, support and provides guidance on organizational structure, as well as implementing annual HR programs such as: performance reviews, merit reviews, succession planning, and action plans resulting from employee surveys. He/she will also support global HR projects and activities that impact the region.


The HR Generalist must be able to work collaboratively and take a hands-on approach, he/she will deliver scalable, customer-focused HR programs and services to the business; implementing them in a way that ensures that the program goals are accomplished while meeting the business needs. The successful candidate will have the demonstrated ability to manage change and support a fast pace organization.


Main Duties

  • Ensure compliance with Company policies including those governing disciplinary, attendance, grievance, discrimination, harassment and safety regulation requirements. Ensuring policies and procedures are applied fairly for both the business and individual
  • Partner with and coaches front line managers and senior leaders in a dynamic and evolving business
  • Partner with the COE's: Compensation & Benefits, Talent Acquisition and Learning & Development teams in rolling out global programs and initiatives
  • Participates in the development of HR programs to support the ongoing growth and capability
  • Work with necessary business partners on process improvement related to projects and processes and will be the primary HRIS subject matter expert
  • Monitor the "pulse" of the employees to ensure a high level of employee engagement and to proactively address issues and risks
  • Ensures effective communication of Company-wide and local initiatives and decisions, drawing on the site leadership team to deliver this, as well as individual communication of outcomes
  • Partners with key stakeholders to deliver and lead effective career development, employee relations, compliance, retention and reward

programs trainings and education

  • Proactively coaches and educates managers on resolving employee relations issues. Works with more HR senior team members for guidance on the issues that have a high risk or impact on individual/business
  • Work in a fast-paced environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions
  • Analyse, designs and maintains site-level Human Resources intranet (HUB), reports, statistics, trends
  • Manage the benefits program locally and provide information and guidance to employees
  • Manage the annual salary review process across the business units (including grading reviews & promotions) including the remuneration panels, recommendation and analysis of outcomes in line with agreed global process and framework
  • Monitor headcount plans, forecasts and actuals, understanding and validating deviations with support from the global HR team
  • Implement and manage initiatives locally in response to the annual Employee Opinion Survey in agreement with the RVP and aligned to the global response
  • Ensure that all changes / material facts are documented/recorded and ensure that all correspondence and material is professional, accurate and complies with local legal obligations and Sophos standards
  • Recruit for in region roles
  • Ensure that recognition and engagement activities within the country take place, taking responsibility for overseeing the organisation of such events as needed
  • A tactical hands-on, "roll up the sleeves" approach with the ability to think strategically
  • Passion for innovative HR solutions and process improvement



Skills & Experience






  • HR business partnership in a fast-moving environment
  • Working with a variety of personalities, management levels and stake holders
  • Proven track record in successful recruiting activities as well as steering and implementing sustainable HR projects
  • Management of volume recruitment activities focused on cost effective and speedy delivery of quality hire
  • Applying globally consistency in pragmatic way
  • Driving new initiatives and activities to successful completion
  • Working in an environment of rapid change and changing needs from employees
  • Actively participate and engage as a member of a business-wide management team




  • Coaching experience
  • Compensation and benefits management
  • Worked in Multi-National Company
  • Management of people


Skill & Abilities



  • Excellent verbal and written communication skills
  • Project management skills
  • Good knowledge of local employment law
  • Consistently perform at a high level, focusing on the appropriate priorities
  • Ability to work independently
  • Strong business acumen and understands the bigger Sophos picture
  • Being able to perceive, address and resolve conflicts
  • Ability to design and implement policies




  • Abreast with HR Best Practices and Trends
  • HRIS implementation and usage




Equal Opportunities

Sophos is committed to equality opportunity in all areas of its work. All qualified applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.

If you choose to explore this opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights.  If you have any questions about Sophos’ data protection practices, please contact dataprotection@sophos.com.


At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.

Job Segment: Information Systems, Project Manager, Technology