Senior Sales Engineer

Taipei City, TW, 104


Sophos Overview – Cybersecurity Evolved 

Sophos evolves to meet every new challenge, protecting more than 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats. Powered by SophosLabs, our cloud-native and AI-enhanced solutions are able to adapt and evolve to secure endpoints and networks against never-before-seen cybercriminal tactics and techniques. Managed through our award-winning, cloud-based platform, Sophos Central, our best-of-breed products work together through our unique Synchronized Security system to share threat intelligence and respond to evolving threats. The Sophos suite of products secures networks and endpoints against automated and active-adversary breaches, ransomware, malware, exploits, data exfiltration, phishing, and more.

Job Purpose

As a Security Solutions Engineer you will handle all technical aspects of operations by determining technical requirements, matching them to Sophos solutions, and ensuring product demos and proof of concepts are successful. You will explain complex topics to partners and customers in a clear and concise format with the goal of convincing them to buy, resell or recommend Sophos solutions.
This incumbent will be reporting to the Taiwan Country Manager.


Main Duties

•    Query prospects to qualify opportunities in conjunction with operations in order to accurately determine product fit, size and probability of success
•    Conduct product and company presentations and demos to channel partners and prospects, with the goal of getting them to market / recommend Sophos solutions
•    Conduct in-depth needs analysis (via phone, email or in person) with prospect technical staff to determine technical requirements and specifications of solution in line with Sophos best practices
•    Collect and aggregate prospect feedback, feeding into Product Management and other teams to better direct product development to meet market demand
•    Track and document partner technical capabilities for inclusion in planning and management and assist prospect technical staff in high-level design and architecture of prospect solutions based on appropriate sizing and resiliency guidelines; 
•    Speak in events and conferences as representative of Sophos on security landscape and solutions.
•    Identify gaps in partner tactics and address high volume of prospect questions and requirements in a quality driven, comprehensive manner to ensure prospect satisfaction and provide tools and solutions to address the gaps and requirements
•    Assist operations in the close of business by demonstrating technical fit of Sophos solutions
•    Assist and manage frequent technical evaluations by working with prospects through proof of concept testing and implementation with the goal of a strong recommendation to acquire Sophos product
•    Occasional internal product training for operations
•    Identify, develop and deliver training for partners and prospects/customers that accelerates the development of partner technical resource
•    Reporting on pre-determined interval (local and regional teams).
•    Perform other duties as required.


Skills & Experience

•    College degree from an accredited institution or equivalent industry experience
•    At least five (5) years experience working with security solutions, having experience with both endpoint and network solutions is a plus.
•    A record of achievement and technical solution expertise in a comparable position 
•    Product certification, engineering credential, or equivalent technical credential 

Equal Opportunities
Sophos is committed to equality opportunity in all areas of its work. All qualified applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.
If you choose to explore this opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our data protection policy which can be found here and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please reply to this or other emails from Sophos clearly stating your request, or follow the steps set out in the data protection policy describing your individual rights.  If you have any questions about Sophos’ data protection practices please contact dataprotection@sophos.com.


At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.