Training Designer and Facilitator

Sydney, NSW, AU, 2040

Human Resources

Sophos Overview – Cybersecurity Evolved 
Sophos is a worldwide leader in next-generation cybersecurity, protecting more than 500,000 organizations and millions of consumers in more than 150 countries from today’s most advanced cyberthreats. Powered by threat intelligence, AI and machine learning from SophosLabs and SophosAI, Sophos delivers a broad portfolio of advanced products and services to secure users, networks and endpoints against ransomware, malware, exploits, phishing and the wide range of other cyberattacks. Sophos provides a single integrated cloud-based management console, Sophos Central – the centerpiece of an adaptive cybersecurity ecosystem that features a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity vendors. Sophos sells its products and services through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.




Job Purpose

Our L&D team is seeking for an experienced Training Designer and Facilitator. In this role, you will be the designer of training materials (classroom and online learning) predominantly of Leadership Skills and approaches.  You will also be involved in some facilitation, mostly to global online audiences via zoom. Design will account for circa 75% of the role so someone happy to focus on content creation and train the trainer to existing facilitation team is essential.


Main Responsibilities
•    Develop pedagogically sound curriculum and recommend suitable learning strategies and live/digital solutions   
•    Develop treatment studies and storyboards in consultation with subject matter experts 
•    Perform courseware testing before delivering to users 
•    Conduct train the trainer sessions and evaluate effectiveness of learning solutions 
•    Build rapport and relationship with internal customers 
•    Deliver excellent quality materials, that enable leadership capability development in every intervention, on time, to budget 
•    Working within a global team, able to flex working hours around customer needs regarding timezones 
•    Facilitate sessions as needed to support the wider team (c. 25% of time) 


Skills & Experience

•    Degree in Education, Psychology, Learning Sciences, Instructional Design, Instructional Technology, or related qualifications 
•    Leadership, Management and Coach Training material designer – design of materials (both classroom and online), sourcing models and methodologies, creation of lesson plans, session notes, slides, handouts and exercises.  Able to run train the trainer on materials created
•    Extensive experience of facilitation of groups – facilitator style (not didactic training style) of training and discussions, able to connect with a truly global audience of different seniority levels
•    CIPD, LPI (or equivalent) membership – must be a qualified learning and development professional with good theoretical background in adult education and learning approaches
•    Experience in working with both western and eastern cultures and able to balance the styles needed for varied group
•    Reasonable amount of hands on experience of leading teams as a direct line manager, and preferably as a manager of managers
•    Must be proficient on using zoom, delivering online training to groups, able to effectively ‘live whiteboard
•    Able to design modern, beautiful, effective workshops using PowerPoint and other digital mediums (such as Articulate, Captivate etc). Experience with authoring tools and learning management systems. 
•    Fluent in English both verbal and written 
•    Meticulous, eye for detail and design, pride in delivering quality work 
•    Excellent oral and written communication skills 
•    Passion for learning and research 
•    Strong interpersonal and project management skills 
•    Ability to handle multiple projects, meet deadlines and solve problems creatively 
•    Positive attitude with strong initiative to work independently, as well as across teams and departments 
•    Able to pivot and re-prioritize in a fast-moving environment 


•    Psychology background and qualifications (or Neuroscience)
•    Psychometrics qualified practitioner – SDI, MBTI, TDI, NEO PI 3 or NEO PI R, Insights, 16PF, 15FQ+, Wave, Firo Element B (Not Firo B), Hogan, Transactional Analysis, Motivational Maps or similar (not DISC)
•    Accredited coach (via ICF, Association for Coaching, EMCC or similar)




Equal Opportunities
Sophos is committed to equality opportunity in all areas of its work. All qualified applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.
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At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.

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