Sales Engineer (Based in Auckland)

Sydney, NSW, AU, 2040


Sophos Overview – Cybersecurity Evolved

As a worldwide leader in next-generation cybersecurity, Sophos protects nearly 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats. Powered by SophosLabs – a global threat intelligence and data science team – Sophos’ cloud-native and AI-enhanced solutions secure endpoints (laptops, servers and mobile devices) and networks against evolving cybercriminal tactics and techniques, including automated and active-adversary breaches, ransomware, malware, exploits, data exfiltration, phishing, and more. The award-winning Sophos Central cloud-based platform integrates Sophos’ entire portfolio of best-of-breed products, from the Intercept X endpoint solution to the XG Firewall, into a single system called Synchronized Security. Sophos products are exclusively available through a global channel of more than 47,000 partners and Managed Service Providers (MSPs). Sophos also makes its innovative commercial technologies available to consumers via Sophos Home. The company is headquartered in Oxford, U.K., and is publicly traded on the London Stock Exchange under the symbol “SOPH.”

Job Purpose



Responsible for supporting both Sophos-led and partner-led sales opportunities and providing training and other support to partner technical personnel, as required.


Main Duties


  • Provide technical pre-sales support for both Sophos and partner led sales opportunities , in the assigned territory
  • Provide technical training for territory partners, as required
  • Support the partner certification program for top partners in the assigned territory
  • Support technical training and on-boarding of partners in conjunction with distributors, as required
  • Proactively manage and deliver technical information to partners and customers both onsite, online, and via telephone
  • Manage key aspects of the sales cycle including requirements gathering, demos, proof of concept, and product specification
  • Cultivate strong consultative relationships with individuals in customer and partner organizations to ensure customer and partner satisfaction
  • Act as a key member of the Sophos and partner selling team



Skills & Experience




  • Minimum 3 years of experience providing software technical support to channel partners and end users (e.g., designing, managing, administering, and supporting technical solutions)
  • Experience selling security solutions
  • Experience with pre-sales technical support
  • Deep technical knowledge of security concepts and business requirements
  • Ability to assess technical requirements and propose appropriate solutions
  • Strong presentation, communication, and interpersonal skills
  • Excellent project management skills
  • Ability to thrive in a team selling environment
  • Knowledge of security software industry, including competitors, market needs and trends
  • Familiarity with Sophos solutions or similar competitive products
  • Degree Educated


Equal Opportunities

Sophos is committed to equality opportunity in all areas of its work. All qualified applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.

If you choose to explore this opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our data protection policy which can be found here and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please reply to this or other emails from Sophos clearly stating your request, or follow the steps set out in the data protection policy describing your individual rights.  If you have any questions about Sophos’ data protection practices please contact

At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.

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