Pre-Sales Engineer - Belgium



Sophos Overview – Cybersecurity Evolved

As a worldwide leader in next-generation cybersecurity, Sophos protects nearly 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats. Powered by SophosLabs – a global threat intelligence and data science team – Sophos’ cloud-native and AI-enhanced solutions secure endpoints (laptops, servers and mobile devices) and networks against evolving cybercriminal tactics and techniques, including automated and active-adversary breaches, ransomware, malware, exploits, data exfiltration, phishing, and more. The award-winning Sophos Central cloud-based platform integrates Sophos’ entire portfolio of best-of-breed products, from the Intercept X endpoint solution to the XG Firewall, into a single system called Synchronized Security. Sophos products are exclusively available through a global channel of more than 47,000 partners and Managed Service Providers (MSPs). Sophos also makes its innovative commercial technologies available to consumers via Sophos Home. The company is headquartered in Oxford, U.K., and is publicly traded on the London Stock Exchange under the symbol “SOPH.”



Job Purpose


As a Pre Sales Engineer you will handle all technical aspects of a sales cycle by determining technical requirements, matching them to Sophos solutions, and making product trials and evaluations successful. You will explain complex topics to prospects, partners and customers in a clear and concise format with the goal of convincing them to buy, resell or recommend Sophos solutions. Part of the role is also internal and external education as well as presentations in front of larger audiences at events.


Duties and Responsibilities 


  • Support sales to increase the company revenue using technical sales skills to convince prospects to purchase Sophos solutions by explaining complex topics to prospects and partners
  • Query prospects to qualify sales opportunities in conjunction with sales team in order to accurately determine product fit, size and probability of success.
  • Conduct product and company presentations and demos to prospects, channel partners and reviewers with the goal of getting them to buy, sell or recommend Sophos solutions.
  • Conduct in-depth needs analysis (via phone, email or in person) with prospect technical staff to determine technical requirements and specifications of solution in line with Sophos best practices.
  • Collect and aggregate prospect feedback, feeding into Product Management and other teams to better direct product development to meet market demand.
  • Assist prospect technical staff in high-level design and architecture of prospect solutions based on appropriate sizing and resiliency guidelines.
  • Address high volume of prospect questions and requirements in a quality driven, comprehensive manner to ensure prospect satisfaction - solutions will come from personal knowledge/experience, co-workers, knowledge systems.
  • Assist inside, field and channel sales force in the close of large Enterprise and SMB sales by demonstrating technical fit of Sophos solutions.
  • Assist and manage frequent technical evaluations by working with prospects through proof of concept testing and implementation with the goal of a strong recommendation to purchase Sophos products.
  • Occasional internal product training for sales staff, SE team, other organisational teams
  • Developing and delivering custom training for prospects/customers and partners on a as-needed basis to supplement other training staff.
  • Influence technical and non-technical buyers to prefer Sophos products
  • Communication with technical (possible CIO and CISO) level people at customers
  • Engage in enhanced training sessions and SE meetings abroad


Experiences & Skills:


  • Relevant post-secondary education
  • Experience in technical pre-sales support with a SMB focused software company
  • Advanced technical expertise in architecture components in design solutions (network design, firewalls, wireless network design, next-gen endpoint protection, etc).
  • Good technical expertise in UTM / Gateway / networking and associated components
  • Excellent competitive technical understanding of major competitors
  • Experience working and supporting channel partners
  • Ability to present technical matters in front of a non-technical audience
  • Ability to link product features to business benefits and requirements
  • Ability to perform needs assessment, understanding technical needs/fit, pain points and competitive threats
  • Excellent communication skills, both written and verbal also in English
  • Ability to proactively manage assigned opportunities and activities
  • Ability to work on large projects and RFIs without supervision
  • Ability to be hands-on, working directly with prospects and customers, handling technical requirements and configuration issues


Equal Opportunities

Sophos is committed to equality opportunity in all areas of its work. All qualified applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.


If you choose to explore this opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our data protection policy which can be found here and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please reply to this or other emails from Sophos clearly stating your request, or follow the steps set out in the data protection policy describing your individual rights.  If you have any questions about Sophos’ data protection practices please contact

At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.

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