Sales Operations Support (Inside Sales)

Oosterhout, NL, 4903 SE



Sophos Overview – Cybersecurity Evolved
As a worldwide leader in next-generation cybersecurity, Sophos protects nearly 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats. Powered by SophosLabs – a global threat intelligence and data science team – Sophos’ cloud-native and AI-enhanced solutions secure endpoints (laptops, servers and mobile devices) and networks against evolving cybercriminal tactics and techniques, including automated and active-adversary breaches, ransomware, malware, exploits, data exfiltration, phishing, and more. The award-winning Sophos Central cloud-based platform integrates Sophos’ entire portfolio of best-of-breed products, from the Intercept X endpoint solution to the XG Firewall, into a single system called Synchronized Security. Sophos products are exclusively available through a global channel of more than 47,000 partners and Managed Service Providers (MSPs). Sophos also makes its innovative commercial technologies available to consumers via Sophos Home. The company is headquartered in Oxford, U.K., and is publicly traded on the London Stock Exchange under the symbol “SOPH.”


Job Purpose
Build a strong and meaningful relationship with specific reseller accounts, primarily over the phone. Make sure that the Sophos resellers can feel the channel partnership from Sophos who can support them with training, product knowledge, marketing, up and cross sell opportunities. Making sure that the outside and inside sales owners are well supported in their day to day job. You are the central contact who can get the right people in place to get things done. You will help resellers build there pipeline and see what other products from Sophos can be sold. Resellers expect you to have a good understanding of their business. You will pro-actively challenge them to perform in the best possible way.  


Main Duties

  • Facilitate channel engagement
  • Build relationships with the internal team, other departments (order processing, supply chain, product management, operations, etc.)
  • Build relationships with channel partners, distributors in order to get things done on a day to day basis.
  • Organize enablement activities for Sophos resellers
  • Align Sophos sales resources to support identified opportunities from key partners
  • Effectively articulate the requirements, expectations, and benefits of the Sophos Partner Program to partners
  • Help Sophos resellers in improving customer retention and minimizing the % unrenewed deals
  • Chase distribution and partners relating to administration, sales, etc.
  • Develop & implement proactive initiatives, in conjunction with Marketing, to promote Sophos complete range of products and services to partners.
  • Provide onsite support on corporate fairs and partner events.
  • Ensure all partner profile and contact information is kept up to date in CRM and other system in order to ensure business development and effectiveness of marketing initiatives.
  • Constantly work to improve team mentality and channel effectiveness


Skills & Experiences 

  • 2 years higher level education after secondary school in Business studies or Sales
  • Experience in a commercial/administrative channel sales environment
  • Telephone sales skills and proactive mentality
  • Good working knowledge of the sales process, including retention and partner care aspects
  • Personal organisational skills and time management, especially prioritisation 
  • Good MS-Office knowledge and minimum one CRM system (preferably salesforce)
  • Fluent verbal & written communication skills in Dutch and English 


Equal Opportunities

Sophos is committed to equality opportunity in all areas of its work. All qualified applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.


If you choose to explore this opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our data protection policy which can be found here and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please reply to this or other emails from Sophos clearly stating your request, or follow the steps set out in the data protection policy describing your individual rights.  If you have any questions about Sophos’ data protection practices please contact

At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.

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