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Sales Engineer - Net New Logo/Pursuit Team

Manchester, GB

Sales

Sophos is a worldwide leader in next-generation cybersecurity, protecting more than 500,000 organizations and millions of consumers in more than 150 countries from today’s most advanced cyberthreats. Powered by threat intelligence, AI and machine learning from SophosLabs and SophosAI, Sophos delivers a broad portfolio of advanced products and services to secure users, networks and endpoints against ransomware, malware, exploits, phishing and the wide range of other cyberattacks. Sophos provides a single integrated cloud-based management console, Sophos Central – the centerpiece of an adaptive cybersecurity ecosystem that features a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity vendors. Sophos sells its products and services through reseller partners and managed service providers (MSPs) worldwide. Sophos has major hubs around the globe. More information is available at www.sophos.com

 

Job Purpose:

We are seeking a talented individual to bring technical enthusiasm, passion, skill, knowledge and a can-do attitude to our highly experienced Sales Engineering team, where you will help to provide pre-sales support and technical enablement to the UKI (net) new business team.

 

Main responsibilities of the role include acting as a key technical representative for Sophos in new customer(prospect) sales meetings/workshops, provision of product Demonstrations / POCs / Customer support, forging strong relationships with customers and in some cases partners.  Occasional provision of instructor led training for customers and partners will form part of the role.

 

Note that the role will require UKI wide travel.

 

Sophos operates a fun, nurturing environment that provides full training in our solutions and support you as you continue developing core Cyber Security skills to support your developing career.

 

Duties & Responsibilities:

Technical Representation for the New Business Sales Team

  • Act as a key strategic Sophos technical advisor for our mid market, public sector and enterprise externally based sales teams typically on 500 seats and above opportunities.
  • Provide demonstrations, technical insight and where required POCs (Proof of concepts) to our prospects when requested.
  • Visit key prospects/new customers with the account management team for customer meetings / reviews / updates.
  • Occasionally shadow professional service teams to understand how the solutions operates in real world situations.
  • Provide technical training for new Sales and Technical starters on Sophos solutions Provide technical backup during sales calls

 

Support

  • Act as a key member of the Sophos new business selling team
  • Cultivate strong consultative relationships with key individuals in customer and partner organizations to ensure customer satisfaction
  • Maintain up-to-date knowledge of industry, technical and competitive landscape to ensure the presentation and sale of the best Sophos solutions
  • Attend and support Customer/Prospect events as required
  • Actively contribute at SE and High touch team meetings

 

Opportunity

  • Present & Evangelise Sophos Solutions at Sophos/Industry, partner or prospect/customer events
  • Provide technical pre-sales support for both Sophos and partner led sales opportunities
  • Provide online webinars or onsite demos to customers and prospects
  • Support the achievement of bookings quota in the assigned territory
  • Log all activity to maintain accuracy of CRM/PRM/Support systems
  • Complete the technical element for RFPs drawing on internal systems and best practice for standard answers and solutions

 

Personal Development

  • Pass and maintain Sophos Architect accreditations in aligned products
  • Stay up to date with continued product development
  • Develop and maintain a strong background in current cyber security issues and trends.

 

Special Conditions

  • Based from home.  The successful candidate should expect regular (post Covid-19) travel – UK and Ireland with very occasional trips to Europe / USA with some overnight stays should be anticipated.

 

Experiences and Skills

  • At least 3 years’ IT experience providing Pre-Sales support to end users including designing, managing, administering, and supporting technical solutions
  • Azure/AWS experience.
  • 3+ Years’ Experience of working in a channel partner or distributor
  • Creation and Delivery of technical training to technical and non-technical people
  • At least 3 years’ experience with security solutions (Anti-Malware, Data Protection, Firewalls, Mobile, Email and Web)
  • Proven track record of troubleshooting IT computer, server or network issues to successful resolution
  • Knowledge of common OS and Network topologies
  • Experience with supporting virtual platforms (VMWare, Hyper-V, Xen)
  • Effective communication and presentation skills to prospects/customers and occasionally partners
  • Able to communicate the business value of our solutions to key stakeholders in prospect organisations.
  • Understanding Customer and Partner Businesses to position the Sophos solutions
  • Tech Savvy
  • Decision Making to help support sales process
  • Takes the Initiative and Action Orientated to ensure partners are onboarded and selling our solutions
  • Working with the new business Sales team to align joint business goals and drive performance
  • Flexibility to attend prospect and customer meetings at short notice throughout the UKI.
  • Driven to constantly learn new skills, technologies and new solutions

 

What’s Great About Sophos?

  • Our people are what makes Sophos special – we demonstrate shared vision, talent, innovation, and creativity, all of which are accompanied by a great sense of fun and team spirit.
  • Employee-led diversity and inclusion groups that build community within Sophos and provide internal education and advocacy (eg. Sophos Women in Tech group to improve gender parity, encourage gender-balanced leadership, and support career progression at Sophos)
  • Sophos Environment Network and employee challenges to contribute to sustainability and reduce our environmental footprint
  • Annual commitment to charity and fundraising across our global sites and volunteer days for employees to give back to local communities
  • Global trivia competitions to keep our minds sharp
  • Global Mental Health days off work for all Sophos to help employees relax and recharge
  • Monthly employee wellbeing webinars and training to support employee health and wellbeing
  • Employee rewards and thanks, such as our free annual subscription to Calm

 

Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity.   We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants that can contribute to the diversity of our team.  All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.  We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

 

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunites at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Sophos' data protection practices, please contact dataprotection@sophos.com.

At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.


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