Team Lead, Sales Operations (Deal Desk)

Makati City, National Capital Region (NCR), PH, 1225


Sophos Overview – Cybersecurity Evolved 
Sophos evolves to meet every new challenge, protecting more than 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats. Powered by SophosLabs, our cloud-native and AI-enhanced solutions are able to adapt and evolve to secure endpoints and networks against never-before-seen cybercriminal tactics and techniques. Managed through our award-winning, cloud-based platform, Sophos Central, our best-of-breed products work together through our unique Synchronized Security system to share threat intelligence and respond to evolving threats. The Sophos suite of products secures networks and endpoints against automated and active-adversary breaches, ransomware, malware, exploits, data exfiltration, phishing, and more.

Job Purpose

As the Sales Operations Team Leader, you will provide guidance and lead the group toward its goal. You will demonstrate direction aligned to the team’s success, making sure that every team member will be motivated to bring out their best skills and will function per their task. This role will be reporting directly to the Sales Operations Manager in Manila and will support Regional Sales Operations Manager.


Main Duties
•    Facilitates deals not limited to renewals, deal reg, nfr and ensures quote accuracy and sales productivity
•    Will monitor team’s performance via KPI
•    Follow the flow of day to day operations, can facilitate problem-solving and collaboration 
•    Ensure deliverables are prepared to satisfy the project requirements, cost, and schedule
•    Fast learner in understanding the Sophos business 
•    Can take ownership of the projects being assigned to him or her
•    Shares strategy in ensuring that all data are accurate and up to date
•    Proactively communicate with the regional office in giving update, thoughts, and challenges of the team
•    A strong player and with good communications skills
•    Do the necessary coaching to the team and provide feedback
•    Supports ad-hoc task 
•    Handling Cases
•    Project outside Data Analysis 
•    Involve in Project deployment
•    Testing and UAT
•    Any other duties as assigned


Skills & Experience

•    Extensive experience in managing a deal desk team
•    Advance Microsoft Excel Skills 
•    Experience in Project management or involve in Project deployment
•    Excellent communication skills
•    Willing to work on different time zone depending on the business needs
•    Salesforce Certified is a plus but not required
•    Attend meetings in different time zones 
•    Must maintain confidentiality at all times
•    The official working hours will be from 9am to 6pm. 


Equal Opportunities
Sophos is committed to equality opportunity in all areas of its work. All qualified applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.
If you choose to explore this opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights.  If you have any questions about Sophos’ data protection practices, please contact dataprotection@sophos.com.


At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.