Associate IT Apps Operations Engineer

Makati City, National Capital Region (NCR), PH, 1225

Information Technology

Sophos Overview – Cybersecurity Evolved


Sophos evolves to meet every new challenge, protecting more than 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats. Powered by SophosLabs, our cloud-native and AI-enhanced solutions are able to adapt and evolve to secure endpoints and networks against never-before-seen cybercriminal tactics and techniques. Managed through our award-winning, cloud-based platform, Sophos Central, our best-of-breed products work together through our unique Synchronized Security system to share threat intelligence and respond to evolving threats. The Sophos suite of products secures networks and endpoints against automated and active-adversary breaches, ransomware, malware, exploits, data exfiltration, phishing, and more.

Main Duties

  • Deliver release and refresh activities end to end with minimal to no supervision needed.
  • Perform application admin and configuration task with minimal to no guidance needed.
  • Demonstrate broad understanding of the application and business area that he is assigned to.
  • Understand and triage advance issues related to release/refresh/builds. (anything within DevOps remit)
  • Perform monitoring task and being proactive in reviewing application updates and identifying actions needed for IT Apps.
  • Effectively communicate and coordinate with your business stakeholders
  • Able to enforce and follow release and change management process. Has the confidence the push back if controls are not met.
  • Identify and recommend process improvements to team standards and procedures
  • Schedule and manage own time to deliver against agreed priorities
  • Good command of the DevOps tools (BitBucket, Bamboo, Octopus, Jira, etc..)
  • Self-sufficient, self-organizing, Self-Aware and Self-Improving


Skills and Experience

  • Takes personal responsibility for decisions, actions, and failures and follows through on commitments for yourself and the team
  • Acts with a clear sense of ownership
  • Readily takes action on challenges, without unnecessary planning.
  • Identifies and seizes new opportunities.
  • Represents own interests while being fair to others and their areas
  • Drives Results - Has a strong focus on goals and objectives
  • Manages Complexity - Asks the right questions to accurately analyze situations\
  • Self-Development
  • Shows personal commitment and takes action to continuously improve.
  • Accepts Assignments that broaden capabilities
  • Learns from new experiences, form others, and from structured learning.
  • Makes most of the available resources
  • Plans & Aligns
  • Planning and prioritizing work to meet commitments aligned with organizational goals.
  • Instils Trust
  • Follows through on commitments.
  • Is seen as direct and truthful
  • Shows consistency between words and actions.


Equal Opportunities

Sophos is committed to equality opportunity in all areas of its work. All qualified applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.

If you choose to explore this opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights.  If you have any questions about Sophos’ data protection practices, please contact dataprotection@sophos.com.

At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.