Internal Channel Account Manager

TR, 34746


Sophos Overview – Cybersecurity Evolved

Sophos evolves to meet every new challenge, protecting more than 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats. Powered by SophosLabs, our cloud-native and AI-enhanced solutions are able to adapt and evolve to secure endpoints and networks against never-before-seen cybercriminal tactics and techniques. Managed through our award-winning, cloud-based platform, Sophos Central, our best-of-breed products work together through our unique Synchronized Security system to share threat intelligence and respond to evolving threats. The Sophos suite of products secures networks and endpoints against automated and active-adversary breaches, ransomware, malware, exploits, data exfiltration, phishing, and more.


Main Duties:

  • Need to manage Renewals of existing customers in Turkey. Need to coordinate with Distributors, Resellers, and customers to ensure timely renewals of existing customers. This involves sending early reminders, calling customers, preparing quotations and updating the Salesforce opportunity status.
  • Need to generate cross-sell and upsell business out of existing renewal opportunities assigned. Need to be proactive in terms of arranging webinar with distributors, creative emailing campaigns, disty-partner alignment.
  • Maintenance and upkeep of Salesforce System – ensuring all renewal opportunities are logged accurately and with minimum un-renewed%.
  • Need to prepare quotations for all Purchase Orders in Salesforce (Creating accounts and Opportunities in Salesforce) for both Renewals and cross-sell.
  • First point of contact for any renewal and cross-sell order related queries from Order processing team for any new quotes/PO submission.
  • Need to update Partners and Distributors for Sophos Promos and New Renewal Pricelist Updates. Continuous activities which drives channel enablement.
  • Support the on-ground Country manager in case of leave/travelling.


Skills & Experience:

  • Several years’ experience in customer-/partner-facing role
  • Good English both oral and written and fluent in Turkish
  • Self-motivated, Quick Learner, Result Oriented with Sales attitude
  • Need to work under deadlines, individual renewal and cross-sell targets assigned
  • Knowledge of Salesforce is a plus


Equal Opportunities

Sophos is committed to equality opportunity in all areas of its work. All qualified applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.

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At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.