Inside Channel Account Manager (via 3rd party) - Tunisia & Algeria

Job Requisition Number:  EMSLS302

Sophos is a worldwide leader in next-generation cybersecurity, protecting more than 500,000 organizations and millions of consumers in more than 150 countries from today’s most advanced cyberthreats. Powered by threat intelligence, AI and machine learning from SophosLabs and SophosAI, Sophos delivers a broad portfolio of advanced products and services to secure users, networks and endpoints against ransomware, malware, exploits, phishing and the wide range of other cyberattacks. Sophos provides a single integrated cloud-based management console, Sophos Central – the centerpiece of an adaptive cybersecurity ecosystem that features a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity vendors. Sophos sells its products and services through reseller partners and managed service providers (MSPs) worldwide. Sophos has major hubs around the globe. More information is available at www.sophos.com


Role Summary

Supporting Sophos develop sales through our channel partners and distribution network across the region.  The encumbent will be responsible for the development of Sophos brand and product awareness in the country(ies) and to support the market share growth of Sophos products via Channel and Distributors.


What You Will Do

  • Assist the Country Manager and Channel Managers with basic queries
  • Assist the Marketing team in organizing and preparing events
  • Help the SE team with organizing and booking training events
  • Support resellers with collating leads generated through events
  • Organizing meetings for Channel and Country Managers
  • Assist the team with the logistics of marketing materials
  • Assist channel partners with supply chain related queries
  • Assist all existing partners to achieve their renewal quota in territory
  • Be the first point of contact for our partners and distributors to support them for all questions related to Partner Portal Access, licensing issues, deal registrations, product enquiries, etc.
  • Prepare quotations for partners and distributors in North Africa Territory
  • Maintain and update Salesforce system (accounts, opportunities)


What You Will Bring

  • Sound administration skills
  • 2-6 years of experience on business development activities via third parties, e.g. channel
  • Strong verbal and written communication skills
  • Understanding of the sales and marketing cycles
  • Good verbal and written English language
  • Any other languages related to the region being supported would be a benefit


What’s Great About Sophos?

  • Our people are what makes Sophos special – we demonstrate shared vision, talent, innovation, and creativity, all of which are accompanied by a great sense of fun and team spirit.
  • Employee-led diversity and inclusion groups that build community within Sophos and provide internal education and advocacy (eg. Sophos Women in Tech group to improve gender parity, encourage gender-balanced leadership, and support career progression at Sophos)
  • Sophos Environment Network and employee challenges to contribute to sustainability and reduce our environmental footprint
  • Annual commitment to charity and fundraising across our global sites and volunteer days for employees to give back to local communities
  • Global trivia competitions to keep our minds sharp


Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity.   We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants that can contribute to the diversity of our team.  All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.  We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.


Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Sophos' data protection practices, please contact dataprotection@sophos.com.

At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.