Global Enablement Program Manager, Remote North America

Burlington, MA, US, 01803


Global Enablement Program Manager-

Location: North America, remote -East Coast preferred


Sophos Overview – Cybersecurity Evolved

Sophos evolves to meet every new challenge, protecting more than 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats. Powered by SophosLabs, our cloud-native and AI-enhanced solutions are able to adapt and evolve to secure endpoints and networks against never-before-seen cybercriminal tactics and techniques. Managed through our award-winning, cloud-based platform, Sophos Central, our best-of-breed products work together through our unique Synchronized Security system to share threat intelligence and respond to evolving threats. The Sophos suite of products secures networks and endpoints against automated and active-adversary breaches, ransomware, malware, exploits, data exfiltration, phishing, and more.


Role Overview

The key responsibility of the Global Enablement Program Manager is to develop, own and drive training and enablement-focused projects and programs for Sophos.

Working with global teams in Enablement, Sales and the Sophos Channel, you’ll develop a strong understanding of the business goals and key influences, and then create strategic and innovative solutions to meet them.

Central to this role will be working with internal and external stakeholders, so you will need to bring strong and relevant experience of managing projects and programs involving multiple inputs, and driving success for all involved parties.

This is an excellent opportunity to join an experienced team within Sophos, and to take control of and accelerate both new and existing programs, ensuring that the Sophos Sales team and Channel have everything that they need to be successful.


Duties & Responsibilities


  • Work with the global enablement team to identify and execute on key projects and programs to support Sophos’ success.
  • Partner with key Enablement stakeholder teams and other cross functional teams to identify knowledge and skill gaps and roll out targeted programs to meet these.
  • Work with the regional Sales teams to understand their enablement needs and help ensure that we’re meeting them as team.
  • Maintain an up-to-date knowledge of industry, technical and competitive landscape to ensure that we are well positioned in what we’re offering to our Sales team and Channel.
  • Responsible for the on-boarding and continued technical training of global ATCs and Associate Trainers to ensure high quality delivery and class occupancy. Work to ensure that regional ATC coverage is appropriate, and measure and quality check global execution.

•Creating and owning an ATC community, working with other teams in Sophos and either leveraging existing platforms or creating new ones; the goal is to drive deeper engagement with our certified Engineers and Architects

•Work with your stakeholders to refine and improve the Sales Onboarding program based on industry knowledge of onboarding, and to track the efficacy of the sales onboarding program by identifying gaps in knowledge and understanding

•Work with the rest of the global enablement team to handle incoming queries and troubleshoot issues as needed


Organizational Responsibility


•Reports to the Head of Technical Enablement, with a dotted line to Global Enablement Leadership and Sales Leadership

•Direct relationships with Regional Sales and Channel Managers, Distribution Managers, Global Product Marketing, Channel Marketing, Channel and Sales Operations


Skill & Experience



  • Strategic thinking, and the ability to turn vision into structured plans and actions.          
  • Ability to understand the impact of decisions on other areas of the business.           
  • Ability to identify, influence and manage ad hoc teams without solid lines of authority.
  • Exceptional written and verbal communication, and polished presentation skills          
  • Strong Communication and Interpersonal skills 
  • Demonstrated ability to communicate effectively and build productive working relationships.          
  • Ability to execute on a number of parallel tasks and prioritize appropriately.  
  • Excellent listener who can gather and act on feedback to constantly improve programs.        
  • Proven project management skills          
  • Experienced in working across multiple geographic regions.        




  • Previous experience of enablement programs and execution
  • Experience in the cybersecurity industry
  • Creation and delivery of training to technical and non-technical people
  • Knowledge of Sophos Security Products
  • Ability to assess technical requirements and propose appropriate solutions.


If you choose to explore this opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights.  If you have any questions about Sophos’ data protection practices, please contact dataprotection@sophos.com

At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.

Nearest Major Market: Boston

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