Data Analyst, Consumer

Dallas, TX Office
Job Requisition Number:  AMMKT105

Sophos is a worldwide leader in next-generation cybersecurity, protecting more than 500,000 organizations and millions of consumers in more than 150 countries from today’s most advanced cyberthreats. Powered by threat intelligence, AI and machine learning from SophosLabs and SophosAI, Sophos delivers a broad portfolio of advanced products and services to secure users, networks and endpoints against ransomware, malware, exploits, phishing and the wide range of other cyberattacks. Sophos provides a single integrated cloud-based management console, Sophos Central – the centerpiece of an adaptive cybersecurity ecosystem that features a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity vendors. Sophos sells its products and services through reseller partners and managed service providers (MSPs) worldwide. Sophos has major hubs around the globe. More information is available at www.sophos.com


Role Summary 

As a Data Analyst, Consumer at Sophos, you will be an active member of a growing, cross-disciplinary team of developers, marketers, and product managers operating one of the fastest-growing consumer cybersecurity product groups in the industry. You will provide insight, analysis, and contextual understanding that helps us build products customers love and achieve our aggressive business growth goals.

This role will join the Consumer team, responsible for driving growth and generating revenue for the company through our award-winning consumer products Sophos Home Premium and Hitman Pro.


What You Will Do

  • Translate complex data sets into insights and actions that help drive the growth of our consumer business and the quality of our products
  • Have your finger on the pulse of the business, proactively identifying opportunities for improvement and highlighting important trends
  • Have an excellent understanding of subscription software business and marketing and product metrics
  • Proactively seek out opportunities hidden in our or industry data, and articulate your findings into suggested actions for the marketing and/or product teams
  • Support the fiscal year planning and ongoing forecasting process
  • Manage diverse ad-hoc projects that require analytical and critical thinking as well as attention to detail


What You Will Bring

  • Data analytics expertise so you can confidently lead multiple projects simultaneously and contextualize and prioritize work
  • Proven (3-5 years) experience in an analyst role, ideally in a consumer software, eCommerce, or strategy consulting environment
  • Experience with Excel, SQL, Tableau (or similar visualization tools), Google Data Studio, etc.
  • Ability to solve complex problems and identify opportunities for improvement
  • Ability to to learn new tools, technologies, and methodologies
  • Desire to be part of a growing, entrepreneurial team with daily exposure to engineering, marketing, product, and support colleagues
  • Willingness to travel up to 10% of your time to attend industry events and team offsites
  • A bachelor’s degree or equivalent experience in data science or business
  • Additional languages



What’s Great About Sophos?

  • Our people are what makes Sophos special – we demonstrate shared vision, talent, innovation, and creativity, all of which are accompanied by a great sense of fun and team spirit.
  • Employee-led diversity and inclusion groups that build community within Sophos and provide internal education and advocacy (eg. Sophos Women in Tech group to improve gender parity, encourage gender-balanced leadership, and support career progression at Sophos)
  • Sophos Environment Network and employee challenges to contribute to sustainability and reduce our environmental footprint
  • Annual commitment to charity and fundraising across our global sites and volunteer days for employees to give back to local communities
  • Global trivia competitions to keep our minds sharp
  • Global Mental Health days off work for all Sophos to help employees relax and recharge
  • Monthly employee wellbeing webinars and training to support employee health and wellbeing
  • Employee rewards and thanks, such as our free annual subscription to Calm


Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity.   We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants that can contribute to the diversity of our team.  All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.  We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.


Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunites at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Sophos' data protection practices, please contact dataprotection@sophos.com.

At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

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