Channel Account Manager (via 3rd party)

Croatia Remote, Croatia Remote, RS Croatia Remote, Croatia Remote, RS


Sophos Overview – Cybersecurity Evolved

Sophos is a worldwide leader in next-generation cybersecurity, protecting more than 500,000 organizations and millions of consumers in more than 150 countries from today’s most advanced cyberthreats. Powered by threat intelligence, AI and machine learning from SophosLabs and SophosAI, Sophos delivers a broad portfolio of advanced products and services to secure users, networks and endpoints against ransomware, malware, exploits, phishing and the wide range of other cyberattacks. Sophos provides a single integrated cloud-based management console, Sophos Central – the centerpiece of an adaptive cybersecurity ecosystem that features a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity vendors. Sophos sells its products and services through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.


Location: Serbia or Croatia Remote - hired via local third party


Main Duties:


  • Assist the Country Manager and Channel Managers with basic queries
  • Assist the Marketing team in organizing and preparing events
  • Help the SE team with organizing and booking training events
  • Support resellers with collating leads generated through events
  • Organizing meetings for Channel and Country Managers
  • Assist the team with the logistics of marketing materials
  • Assist channel partners with supply chain related queries
  • Assist all existing partners to achieve their renewal quota in Eastern Europe Territory
  • Be the first point of contact for our partners and distributors to support them for all questions related to Partner Portal Access, licensing issues, deal registrations, product enquiries, etc.
  • Prepare quotations for partners and distributors in Eastern Europe Territory
  • Maintain and update Salesforce system (accounts, opportunities)


Skills & Experiences:


  • Secondary education
  • First experience of managing channel partners in a technology environment
  • Proven experience of facilitating onboarding and enablement activities for channel partners
  • Knowledge of software channel ecosystems in the territory
  • Familiarity with CRM/PRM and forecasting systems
  • Strong Presentation skills
  • Strong Communication and Interpersonal skills
  • Fluent in English and Serbian language


Equal Opportunities

Sophos is committed to equality opportunity in all areas of its work. All qualified applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.

If you choose to explore this opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights.  If you have any questions about Sophos’ data protection practices, please contact dataprotection@sophos.com.


At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.

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