Internal Channel Account Manager

TR, 34746


Sophos Overview – Cybersecurity Evolved

As a worldwide leader in next-generation cybersecurity, Sophos protects nearly 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats. Powered by SophosLabs – a global threat intelligence and data science team – Sophos’ cloud-native and AI-enhanced solutions secure endpoints (laptops, servers and mobile devices) and networks against evolving cybercriminal tactics and techniques, including automated and active-adversary breaches, ransomware, malware, exploits, data exfiltration, phishing, and more. The award-winning Sophos Central cloud-based platform integrates Sophos’ entire portfolio of best-of-breed products, from the Intercept X endpoint solution to the XG Firewall, into a single system called Synchronized Security. Sophos products are exclusively available through a global channel of more than 47,000 partners and Managed Service Providers (MSPs). Sophos also makes its innovative commercial technologies available to consumers via Sophos Home. The company is headquartered in Oxford, U.K., and is publicly traded on the London Stock Exchange under the symbol “SOPH.”


Job Purpose


Work with Sophos Partners, managing their accounts with Sophos through telephone and email contact, driving revenue and partner satisfaction 


Duties & Responsibilities


  • Need to manage Renewals of existing clients in Turkey (Yearly Renewal target of approximately – 2M USD) 
  • Need to coordinate with Distributors, Resellers, and customers to ensure timely renewal of existing clients. This involves sending reminders, calling customers, preparing quotations and updating the Salesforce opportunity status.
  • Need to support partners in cross-sell and upsell business out of existing renewal opportunities assigned.
  • Need to prepare quotations for all Purchase Orders in Salesforce (Creating accounts and Opportunities in Salesforce) for New Business and Renewals.
  • First point of contact for partners and customers – This involves UTM&ESG licensing issues, Partner Portal access, lead received thru email, Technical issues 
  • Maintenance and upkeep of Salesforce System – ensuring all opportunities are logged accurately.
  • Need to update Partners and Distributors for Sophos Promos and New Pricelist Updates.
  • Support the on-ground Channel when Account Managers are on leave or travelling.
  • Should be first point of contact in case of any queries raised from Order Processing team regarding quotes or PO submitted.


Experience & Skills


  • First experience in customer-/partner-facing role 
  • Excellent oral and written communication
  • Quick Learner, Result Oriented with business development attitude
  • Need to work under deadlines and individual renewal targets assigned
  • Fluent in English and Turkish language 
  • Knowledge of Salesforce is a plus”


Equal Opportunities


Sophos is committed to equality opportunity in all areas of its work. All qualified applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation


If you choose to explore this opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our data protection policy which can be found here and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please reply to this or other emails from Sophos clearly stating your request, or follow the steps set out in the data protection policy describing your individual rights.  If you have any questions about Sophos’ data protection practices please contact

At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.

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