Senior Product Manager

Burlington, MA, US, 01803

Technology Office

Sophos is a worldwide leader in next-generation cybersecurity, protecting more than 500,000 organizations and millions of consumers in more than 150 countries from today’s most advanced cyberthreats. Powered by threat intelligence, AI and machine learning from SophosLabs and SophosAI, Sophos delivers a broad portfolio of advanced products and services to secure users, networks and endpoints against ransomware, malware, exploits, phishing and the wide range of other cyberattacks. Sophos provides a single integrated cloud-based management console, Sophos Central – the centerpiece of an adaptive cybersecurity ecosystem that features a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity vendors. Sophos sells its products and services through reseller partners and managed service providers (MSPs) worldwide. Sophos has major hubs around the globe. More information is available at www.sophos.com

Role Summary

At Sophos, we offer one of the most innovative Managed Detection and Response (MDR) services in the market, and are growing at a rapid rate. We are looking for a Senior Product Manager with a background in cyber security, preferably in the MDR, EDR, or Security Operations space to join the team. This is a leadership role, with significant opportunity to drive the future growth of the business through roadmap creation and direction, product strategy, drive innovation and business execution. 


What You Will Do

  • Work with the senior management team, leading product strategy, planning sessions, product design, requirements gathering, M&A integration, launch planning and execution
  • Internal execution including spending time with customers, prospects, analysts, partners, and other external parties
  • Partner with product engineering teams and architects across the globe to build innovative solutions for real-world problems


What You Will Bring

  • 5+ years Product Management experience in the CyberSecurity industry
  • A history of working closely with customers, prospects, partners, sales engineering, product engineering and operations teams: defining strategy, developing roadmaps and  business cases, articulating acceptance criteria and collaborating with engineering to refine and help scope requirements
  • A highly focused and results-oriented personality; able to identify goals and priorities and resolve issues in initial stages
  • Experience workeing in Agile development SDLC
  • Hands on experience working in Jira and Confluence, or equivalent
  • Excellent communication skills (written and verbal)
  • Passion for cybersecurity and belief in the benefits of Managed Services to deliver security to customers
  • Background in cybersecurity product management, working closely with engineering teams
  • Experience working cross functionally to build executable product roadmaps with business buy-in
  • Track record of bringing detection and response products and/or services to market
  • Working knowledge of security operations, and familiarity with the structure and rationale for the MITRE ATT&CK framework
  • Motivated self-starter attittude, thrives on challenge, and a thirst for knowledge


  • Pragmatic Marketing or 280Group certification (CPM) a plus

What’s Great About Sophos?

  • Our people are what makes Sophos special – we demonstrate shared vision, talent, innovation, and creativity, all of which are accompanied by a great sense of fun and team spirit.
  • Employee-led diversity and inclusion groups that build community within Sophos and provide internal education and advocacy (eg. Sophos Women in Tech group to improve gender parity, encourage gender-balanced leadership, and support career progression at Sophos)
  • Sophos Environment Network and employee challenges to contribute to sustainability and reduce our environmental footprint
  • Annual commitment to charity and fundraising across our global sites and volunteer days for employees to give back to local communities
  • Global trivia competitions to keep our minds sharp
  • Global Mental Health days off work for all Sophos to help employees relax and recharge
  • Monthly employee wellbeing webinars and training to support employee health and wellbeing
  • Employee rewards and thanks, such as our free annual subscription to Calm


Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity.   We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants that can contribute to the diversity of our team.  All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.  We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.


Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunites at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Sophos' data protection practices, please contact dataprotection@sophos.com.

At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.

Nearest Major Market: Boston