Senior Product Manager - Features - Licensing & Integrations

Burlington, MA, US, 01803


Sophos is a worldwide leader in next-generation cybersecurity, protecting more than 500,000 organizations and millions of consumers in more than 150 countries from today’s most advanced cyberthreats. Powered by threat intelligence, AI and machine learning from SophosLabs and SophosAI, Sophos delivers a broad portfolio of advanced products and services to secure users, networks and endpoints against ransomware, malware, exploits, phishing and the wide range of other cyberattacks. Sophos provides a single integrated cloud-based management console, Sophos Central – the centerpiece of an adaptive cybersecurity ecosystem that features a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity vendors. Sophos sells its products and services through reseller partners and managed service providers (MSPs) worldwide. Sophos has major hubs around the globe. More information is available at www.sophos.com

Sr. Product Manager – Features – Licensing & Integrations


Sophos is rapidly shaping the landscape of next-gen cloud security and we are looking for a senior-level Product Manager who wants to take their career to new heights with us.  As part of the Sophos Central Platform Group, ideal candidates will have strong experience in both SaaS application delivery and end-to-end lifecycle management from backend services to user-facing UI flows. 


Standout candidates will also have demonstrated ownership in areas related to product entitlement, activation, and licensing workflows and/or experience with planning and managing API integrations with other 3rd party solutions.  This includes experience in areas such as homegrown or third-party licensing solutions, entitlements management/reporting, REST API standards, and a strong understanding of microservice-backed architectures.


Success in this role means you will define, build, and manage critical functionality and end-to-end workflows which are intuitive, forward-facing, and highly robust in all aspects of performance and quality.  You will have both internal and external stakeholders to account for and ensure all critical requirements are captured and successfully met.  All of this will be done as part of a larger, concerted balance of ongoing prioritization and competing workstreams. The work you do will ultimately be front and center in terms of rapidly accelerating Sophos’ growth and strategic vision for years to come.


What You Will Do

  • You will bring your seasoned product management experience and domain expertise to drive the strategy and execution across a wide swath of functional initiatives.  Specific areas of focus include product licensing, development of APIs for management & reporting, as well as manage a variety of 3rd party integrations into the Sophos Central platform.
  • You will work with the latest in cloud technology stacks and participate in product strategy, planning sessions, product design, and requirements gathering.
  • You will also partner with internal and external stakeholders to prioritize, manage, and execute on functional deliverables across the organization.


What You Will Bring


  • Firsthand experience with product licensing, entitlements management, 3rd party API integrations, and reporting solutions commonly used in the MSP, SMB, and Enterprise segments are highly desirable.
  • BS in Computer Science or other technical discipline. MBA is a plus.
  • 5-7 years’ experience as a Product Manager.
  • Be a highly adept organizer, thrive on juggling multiple priorities at once, have great communication skills (written and verbal), and a strong bias towards continuous action.
  • Acute attention to detail and an unyielding commitment to producing quality products.
  • Strong communication skills and a results-driven mindset.
  • A thorough understanding of how Agile development teams work and how engineers think.
  • Understanding of RESTful APIs and microservices architectures.
  • Experience preparing and presenting a technical roadmap that is effortlessly translated to executive and external audiences.
  • The ability to distill a complex set of requirements into defined deliverables.
  • The ability to weigh critical, well-informed trade-offs and have the data points to defend those decisions
  • Strong collaboration skills to interface successfully with a broad variety of stakeholders across multiple time zones and functional domains.

What’s Great About Sophos?

  • Our people are what makes Sophos special – we demonstrate shared vision, talent, innovation, and creativity, all of which are accompanied by a great sense of fun and team spirit.
  • Employee-led diversity and inclusion groups that build community within Sophos and provide internal education and advocacy (eg. Sophos Women in Tech group to improve gender parity, encourage gender-balanced leadership, and support career progression at Sophos)
  • Sophos Environment Network and employee challenges to contribute to sustainability and reduce our environmental footprint
  • Annual commitment to charity and fundraising across our global sites and volunteer days for employees to give back to local communities
  • Global trivia competitions to keep our minds sharp
  • Global Mental Health days off work for all Sophos to help employees relax and recharge
  • Monthly employee wellbeing webinars and training to support employee health and wellbeing
  • Employee rewards and thanks, such as our free annual subscription to Calm


Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity.   We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants that can contribute to the diversity of our team.  All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.  We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.


Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunites at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Sophos' data protection practices, please contact dataprotection@sophos.com.

At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.

Nearest Major Market: Boston

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