Principal DevOps Engineer

Burlington, MA, US, 01803


Sophos is a worldwide leader in next-generation cybersecurity, protecting more than 500,000 organizations and millions of consumers in more than 150 countries from today’s most advanced cyberthreats. Powered by threat intelligence, AI and machine learning from SophosLabs and SophosAI, Sophos delivers a broad portfolio of advanced products and services to secure users, networks and endpoints against ransomware, malware, exploits, phishing and the wide range of other cyberattacks. Sophos provides a single integrated cloud-based management console, Sophos Central – the centerpiece of an adaptive cybersecurity ecosystem that features a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity vendors. Sophos sells its products and services through reseller partners and managed service providers (MSPs) worldwide. Sophos has major hubs around the globe. More information is available at www.sophos.com


Role Summary

The Principal DevOps Engineer will play a key role in the Sophos development process by facilitating, managing, communicating, and automating tasks for the deployment and configuration of continuous feature builds for multiple development teams. By leveraging knowledge and expertise in the deployment of SaaS applications and microservices hosted in the cloud, the DevOps engineer will streamline the process of quick and frequent automated builds and help elevate the Sophos development process to the next level of agility. As a member of the Sophos DevOps team, you will work closely with software engineers, architects, product management and others to design and build the foundational toolset and capabilities that allow Sophos developers to quickly bring new features to market.


What You Will Do

  • Provide technical leadership to DevOps team by planning and design of DevOps toolset and automation.

  • Participate in architecture and security reviews for DevOps Projects

  • Evangelize cloud technologies and CI/CD solutions for wider engineering teams

  • Focus on developing tools and processes for secure development practice.

  • Collaborate with multiple feature development teams to identify needs for building and deploying their applications.

  • Deploy and configure daily iterative builds of applications and containers into Tomcat server and ECS/Kubernetes clusters for multiple feature development teams. Deploy and configure MongoDB test databases with test data.

  • Design and implement automation for deployment and configuration tasks.

  • Identify cloud infrastructure needs for deployment environments and manage infrastructure automation with a focus on resource and cost optimization.

  • Troubleshoot failed builds and deployments. Determine and fix environment and configuration issues. Analyze logs and communicate potential code issues to development teams.

  • Facilitate, manage, and communicate information related to environments - their current state, deployed versions and availability to developers, QA engineers and team members.

  • Own and execute Bitbucket, Artifactory and Jenkins-based software configuration and release activities in central Git repositories and Jenkins builds, branching, tagging, building, releasing.

  • Support services and applications 24/7 by participating in an on-call rotation


What You Will Bring

The ideal Principal DevOps Engineer candidate is someone who has had hands-on development experience using contemporary open-source Java enterprise technologies, and who has transitioned into the operations aspect of development with knowledge and a keen interest in the automation of deployment and configuration of Java applications in AWS environments. The role requires a versatile skillset that includes providing technical direction in designing CI/CD solution, problem solving, programming, and troubleshooting skills. The role also requires effective coordination and communication with multiple teams.


  • 6+ years with some of the following technologies JAVA, JavaScript, Json, Groovy, Python, Bash, Chef, Docker, and Kubernetes

  • Experience developing and supporting Java based applications

  • Strong knowledge with scripting languages, preferably Python and Groovy

  • Expertise with build tools like Gradle, Maven, Npm

  • Experience supporting production grade systems including Linux administration, deployment, high availability & durability, practical logging & monitoring, and cost optimization in a public cloud, preferably AWS

  • Hands on experience with Terraform

  • Expert knowledge of AWS services including EC2, ECS, EKS, Fargate, IAM, CloudWatch, SQS, SNS, S3

  • Container orchestration experience is required preferably with Kubernetes

  • Experience with Blue/Green deployments is preferred

  • Experience with CI/CD tools and automation methodologies, specifically Jenkins

  • Strong knowledge of Docker and the container ecosystem

  • Excellent operational knowledge of Linux operating systems

  • Some experience with secrets/key management preferably with Hashicorp Vault

  • Administration and automation of developer tools like Bitbucket, Artifactory

  • Experience with CI/CD automation of DevSecOps tools like Blackduck, Veracode

  • Strong knowledge of encryption concepts and SSL/TLS certificates

  • Experience with certification process like SOC2 and FedRamp is desired



What’s Great About Sophos?

  • Our people are what makes Sophos special – we demonstrate shared vision, talent, innovation, and creativity, all of which are accompanied by a great sense of fun and team spirit.
  • Employee-led diversity and inclusion groups that build community within Sophos and provide internal education and advocacy (eg. Sophos Women in Tech group to improve gender parity, encourage gender-balanced leadership, and support career progression at Sophos)
  • Sophos Environment Network and employee challenges to contribute to sustainability and reduce our environmental footprint
  • Annual commitment to charity and fundraising across our global sites and volunteer days for employees to give back to local communities
  • Global trivia competitions to keep our minds sharp
  • Global Mental Health days off work for all Sophos to help employees relax and recharge
  • Monthly employee wellbeing webinars and training to support employee health and wellbeing
  • Employee rewards and thanks, such as our free annual subscription to Masterclass and Calm


Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity.   We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants that can contribute to the diversity of our team.  All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.  We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.


Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Sophos' data protection practices, please contact dataprotection@sophos.com.

At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.

Nearest Major Market: Boston

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