Senior BI Data Analyst

Burlington, MA, US, 01803

Information Technology

Sophos Overview – Cybersecurity Evolved


Sophos is a worldwide leader in next-generation cybersecurity, protecting more than 500,000 organizations and millions of consumers in more than 150 countries from today’s most advanced cyberthreats. Powered by threat intelligence, AI and machine learning from SophosLabs and SophosAI, Sophos delivers a broad portfolio of advanced products and services to secure users, networks and endpoints against ransomware, malware, exploits, phishing and the wide range of other cyberattacks. Sophos provides a single integrated cloud-based management console, Sophos Central – the centerpiece of an adaptive cybersecurity ecosystem that features a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity vendors. Sophos sells its products and services through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.


Job Purpose

This role offers the opportunity to work in an exciting, open and collaborative environment as part of the IT Application Services - Enterprise Data Management team. We are looking for a Senior BI Data Analyst who shall be responsible for understanding business processes of various internal Business Units (Finance, Sales, Marketing, Tech Support, Product) and help support their Data & BI needs. The successful candidate will have hands on experience with Power BI, Snowflake, SSAS Cubes, Advanced Analytics (R, Python). Experience and deep understanding of Agile and Waterfall development methods to manage projects.


Main Duties

  • Serve as primary liaison between the user community and the IT Technical team, ensuring that business processes and requirements are unambiguous, testable, measurable and articulated in a manner that allows the technical team to propose, estimate and construct appropriate solutions.
  • Build strong relationships with internal business peers and develop/maintain an understanding of the business process areas under our responsibility that is equal to or exceeding those of our colleagues operating the business.
  • Organize, lead, and facilitate multiple highly complex, cross-functional, enterprise data and analytics initiatives.
  • Being prescriptive by leveraging advanced analytics (R, Python, AI/ML) methods that increase value to the customer (both internal and external)
  • Develop and executive machine learning algorithms (Regression, K-means, Random forest etc.) for predictive analytics.
  • Work closely with stakeholders to create and maintain a product roadmap in Jira. Continuously groom and prioritize the backlog based on stakeholder expectations across groups and help in negotiating priorities.
  • Run roadmap planning sessions working closely with business stakeholders to manage the backlog of requests; Assist team in prioritization of bug fixes and enhancement requests as part of run-rate activities supporting business operations. 
  • Automate operational metrics to measure the efficiency and productivity of the team.
  • Excellent presentation and communication skills, including the ability to explain technical subject matter to a non-technical audience.
  • Ability to work in a fast-paced, rapidly evolving environment and agility to alternate between strategic projects and tactical reporting/analysis requests.


Skills & Experience

  • Degree in Computer science, Information systems, business-related subject, or equivalent
  • 7-10 years of experience in the data warehouse and Business Intelligence space.
  • 2+ years’ experience with advanced analytics using R, Python, AI/ML
  • 5+ years' experience in working as a Product Owner.
  • 3+ years' experience with implementing and/or supporting Business Intelligence Tools (i.e., PowerBI, Tableau and/or Looker or equivalent)
  • 2+ years’ experience with being a part of and supporting an Enterprise-wide Data Management Strategy
  • Experience with and sound understanding of the modern cloud-based data warehouses technologies such as Snowflake(preferred), Google, Amazon, Azure
  • Experience with Sales, Finance, Marketing, Employee, Product data in applications like Salesforce, NetSuite, Zuora, Clari, Anaplan, Google Analytics etc.
  • Strong Technical background and capability to write advance queries to do data analysis and mining.
  • Experience with and/or knowledge of Agile Software Development methodologies (Jira preferred)
  • Strong command of data modelling, data integration, data virtualization, data warehousing, in-memory computing, major BI platforms, data sciences, and machine learning
  • Hands-on experience in ETL, SQL, Python, APIs, and other related standards
  • Knowledge and experience with MDM and Data quality is a plus.
  • Experience with Data Governance framework is a plus.
  • Excellent verbal and written communication skills and high attention to detail
  • Self-motivated, driven individual who is comfortable working in a fast-paced environment.
  • Strong team orientation and collaborative style. Flexible demeanour and an ability to get involved in the details while maintain a wider view.
  • Strong business and technical aptitude with an attitude to solve complex problems. 


Equal Opportunities

Sophos is committed to equality opportunity in all areas of its work. All qualified applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.

If you choose to explore this opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our data protection policy which can be found here and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please reply to this or other emails from Sophos clearly stating your request, or follow the steps set out in the data protection policy describing your individual rights.  If you have any questions about Sophos’ data protection practices, please contact dataprotection@sophos.com.

At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.

Nearest Major Market: Boston

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