Product Marketing Manager

Burlington, MA, US, 01803


Sophos is a worldwide leader in next-generation cybersecurity, protecting more than 500,000 organizations and millions of consumers in more than 150 countries from today’s most advanced cyberthreats. Powered by threat intelligence, AI and machine learning from SophosLabs and SophosAI, Sophos delivers a broad portfolio of advanced products and services to secure users, networks and endpoints against ransomware, malware, exploits, phishing and the wide range of other cyberattacks. Sophos provides a single integrated cloud-based management console, Sophos Central – the centerpiece of an adaptive cybersecurity ecosystem that features a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity vendors. Sophos sells its products and services through reseller partners and managed service providers (MSPs) worldwide. Sophos has major hubs around the globe. More information is available at www.sophos.com

Role Summary


Your primarily responsibility is driving the product marketing for our Managed Threat Response and Rapid Response services. These service offerings are central to the Sophos company strategy, and adoption and revenue are growing extremely fast.  The sales, marketing, and engineering teams are located in multiple countries, so you must be willing to work appropriate hours to engage with people in those regions and, where necessary and in compliance with covid-related travel policies, be willing to travel.


As Product Marketing Manager at Sophos, you will be responsible for enabling our customers, partners and prospects to achieve these goals through effective storytelling, messaging, content, positioning, and go-to-market planning.



What You Will Do


  • Subject matter expert for Managed Threat Response/Managed Detection and Response
  • Development of product positioning and messaging that differentiates these services and products in the market
  • Ensure the relevant sections of Sophos.com are regularly updated with the latest content and messaging
  • Sales enablement: Communicate the value proposition of the products to the sales team and develop the sales tools needed to support the selling process. Deliver training, presentations, and demos as necessary to help sales, partners and prospective customers understand our value.
  • Communications: When necessary, work in conjunction with the MTR and other marketing teams to ensure that customers receive relevant Security Information, and other important communications.
  • Product launches: Plan the launches of new products and lead the cross-functional implementation of the plan.
  • Be the champion in associated product launches that compliment or enhance the Sophos Managed Threat Response story i.e. Sophos Endpoint
  • Market intelligence: Have a complete understanding how your customers buy and their buying criteria. Become the expert on your competition, and how to win against them.
  • Demand generation: Work with campaign and field marketing teams to develop the strategy and marketing programs that drive demand for your products.
  • Press and Analyst support: Work with the Corporate Communications team to brief analysts and press as required.
  • Partner with Product Management counterparts and commercial teams to support the go to market plans (channel programs/promotions, product positioning, sales briefs, promotions, PR activities).
  • Frequent engagement with the Sophos sales team, channel partners and distribution (gathering firsthand feedback and to motivate others to champion the Sophos product set).



What You Will Bring


  • Extensive and proven Product Marketing or Product Management experience in the cybersecurity market. Experience in the Managed Threat Response/Managed Detection and Response environment is a plus.
  • A natural evangelist, able to excite partners and sales teams about the vision and commercial opportunities for these offerings.
  • You are an innovative thinker and willing to share your ideas to influence people in all parts of the organization to maximize the opportunity for Sophos.
  • Experience of working in collaboration with a diverse range of business functions and customers to drive change and achieve delivery.
  • First rate communication and presentation skills, and experience of interacting with different areas of the business.
  • Analytical, strategic, and data driven.
  • Strong business acumen and the ability to forge and maintain relationships. Combining business, technology and budget challenges to produce results.
  • Solid writing skills and a passion for creating the right content for the right audience.
  • Excellent people skills to interact with colleagues, cross-functional teams, and third parties.
  • Bachelor’s degree.
  • Hands-on and action oriented.
  • Good knowledge of online marketing strategies (SEO, PPC, social media, etc.)
  • Willing to travel up to 25% of the time.



What’s Great About Sophos?

  • Our people are what makes Sophos special – we demonstrate shared vision, talent, innovation, and creativity, all of which are accompanied by a great sense of fun and team spirit.
  • Employee-led diversity and inclusion groups that build community within Sophos and provide internal education and advocacy (eg. Sophos Women in Tech group to improve gender parity, encourage gender-balanced leadership, and support career progression at Sophos)
  • Sophos Environment Network and employee challenges to contribute to sustainability and reduce our environmental footprint
  • Annual commitment to charity and fundraising across our global sites and volunteer days for employees to give back to local communities
  • Global trivia competitions to keep our minds sharp
  • Global Mental Health days off work for all Sophos to help employees relax and recharge
  • Monthly employee wellbeing webinars and training to support employee health and wellbeing
  • Employee rewards and thanks, such as our free annual subscription to Calm


Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity.   We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants that can contribute to the diversity of our team.  All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.  We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.


Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunites at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Sophos' data protection practices, please contact dataprotection@sophos.com.

At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.

Nearest Major Market: Boston