Social Media Specialist

US Remote
Job Requisition Number:  AMMKT90

Sophos is a worldwide leader in next-generation cybersecurity, protecting more than 500,000 organizations and millions of consumers in more than 150 countries from today’s most advanced cyberthreats. Powered by threat intelligence, AI and machine learning from SophosLabs and SophosAI, Sophos delivers a broad portfolio of advanced products and services to secure users, networks and endpoints against ransomware, malware, exploits, phishing and the wide range of other cyberattacks. Sophos provides a single integrated cloud-based management console, Sophos Central – the centerpiece of an adaptive cybersecurity ecosystem that features a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity vendors. Sophos sells its products and services through reseller partners and managed service providers (MSPs) worldwide. Sophos has major hubs around the globe. More information is available at www.sophos.com


Role Summary

This role is responsible for analyzing, driving, and optimizing Sophos’ organic social media presence in order to best achieve team and business goals. Working across multiple platforms and channels (corporate, technical, and channel) you will identify, create, and publish content in order to generate awareness and engagement with Sophos. An expert in the Sophos ‘voice’, you are a leading brand ambassador for Sophos, conveying the company’s values and personality through our social communications. In this role, you will regularly maintain, monitor, and track the performance of our social media activities, identifying and executing on opportunities to further grow the social contribution to the organization. Working closely with a wide range of experts across the company and around the globe, you will translate the details from product marketing, PR, global campaigns, SophosLabs, channel marketing, and the Naked Security blog team in order to create compelling social media content.


What You Will Do

Create high-quality content in multiple formats, including videos, images, stories, Tiktoks/Reels, GIFs, memes, and polls

  • Write and edit engaging copy for social media publications.
  • Identify appropriate Sophos social audience(s) and social media platform(s) to publish content to.
  • Strategically schedule and publish content to our Sophos social channels (Facebook, Instagram, Twitter, LinkedIn, YouTube, and TikTok.)
  • Regularly monitor relevant mentions of Sophos on social media, responding and/or escalating to leadership as needed.


What You Will Bring

  • Social media or content experience in story development, writing, and editing
  • Experience in digital marketing, content marketing, design, production, or social media
  • Experience working in collaboration with a diverse range of business functions and customers to drive change and achieve delivery
  • Detailed understanding and experience with social media etiquette (tone, messaging, etc…)
  • Extensive knowledge and usage of social media channels/forums and their differences, especially for application to business use
  • Strong design and video editing skills
  • Analytical, strategic, and data-driven with excellent project management skills, organized and deadline oriented. Strong competency with Microsoft Office: Word, Excel, Powerpoint


What’s Great About Sophos?

  • Our people are what makes Sophos special – we demonstrate shared vision, talent, innovation, and creativity, all of which are accompanied by a great sense of fun and team spirit.
  • Employee-led diversity and inclusion groups that build community within Sophos and provide internal education and advocacy (eg. Sophos Women in Tech group to improve gender parity, encourage gender-balanced leadership, and support career progression at Sophos)
  • Sophos Environment Network and employee challenges to contribute to sustainability and reduce our environmental footprint
  • Annual commitment to charity and fundraising across our global sites and volunteer days for employees to give back to local communities
  • Global trivia competitions to keep our minds sharp
  • Global Mental Health days off work for all Sophos to help employees relax and recharge
  • Monthly employee wellbeing webinars and training to support employee health and wellbeing
  • Employee rewards and thanks, such as our free annual subscription to Masterclass and Calm


Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity.   We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants that can contribute to the diversity of our team.  All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.  We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.


Data Protection

If you choose to explore an opportunity, ansd subsequently share your CV or other personal details with Sophos, these detaild will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunites at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Sophos' data protection practices, please contact dataprotection@sophos.com.

At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.

Nearest Major Market: Boston

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