Rapid Deployment Engineer

Budapest, HU, 1117


Sophos is a worldwide leader in next-generation cybersecurity, protecting more than 500,000 organizations and millions of consumers in more than 150 countries from today’s most advanced cyberthreats. Powered by threat intelligence, AI and machine learning from SophosLabs and SophosAI, Sophos delivers a broad portfolio of advanced products and services to secure users, networks and endpoints against ransomware, malware, exploits, phishing and the wide range of other cyberattacks. Sophos provides a single integrated cloud-based management console, Sophos Central – the centerpiece of an adaptive cybersecurity ecosystem that features a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity vendors. Sophos sells its products and services through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.


Are you passionate about Software Security?


At Sophos, we operate at the cutting edge of technology, protecting businesses worldwide against complex threats, viruses and spam. We build high quality software security products in a fast-paced, nimble environment and we have been doing it for over 20 years.

Join us to help our customers protect their business and meet compliance needs.


As a Remote Deployment Engineer, you will work on time sensitive projects to deploy Sophos Endpoint to servers and user machines as part of the MTR Rapid Response service. It is critical to install Sophos Endpoint to all machines as part of the over-all effort to stop malicious actors from compromising the customer environment.


Main Duties


  • Create and action a plan to deploy Sophos Endpoint to all machines in the customer environment
  • Learn and utilize specific endpoint deployment tools and techniques as part of installation plan
  • Deliver a strong customer service focus with commitment to excellence and the desire to delight customers
  • Work with Sophos MTR Incident Response Lead to focus installation efforts on priority machines
  • Own and resolve all technical problems preventing installation of Sophos endpoint on supported platforms
  • Provide regular updates to project progress to MTR Incident Response Leads and customer with the goal of deploying to all machines in the customer environment


Experience and Skills


  • Strong technical knowledge and understanding of IT Security concepts, including antivirus, networking and encryption technologies
  • Excellent verbal and written communication skills, inspiring confidence while leading customers through the steps to install and configure Sophos software

•     Demonstrate a professional, calm, and expert manner at all times, while also being able to show

leadership during stressful situations

  • Demonstrate good judgment and ability to make sound recommendations
  • Intermediate to Advanced technical skills including but not limited to: Active Directory, Networking and troubleshooting tools like Wireshark, Linux/Unix administration, MacOS administration, Microsoft Windows OS and Server administration including Domain Controllers and Group Policy Configuration
  • Knowledgeable on the following concepts: Security, Cloud, Data protection, Encryption, Malware, Spyware, Cyber Security, Firewalls, Antivirus and Disaster Recovery
  • Basic to intermediate experience on product implementation:  pre-planning, understanding Scope of Work (SOW) and Change Control principles


Desirable Skills


  • Experience with mass deployment tools (PDQ Deploy, GPO, SCCM, INTUNE and JAMF pro)
  • Experience with basic command line/batch file scripting commands (PowerShell, Python, BASH)
  • Experience with Virtualization (MS System Center Virtual Machine Manger and/or VMWARE)
  • Experience with SQL Administration
  • Understanding of Active Directory, Windows Operating System (in-depth) and other server roles and associated diagnostics, TCP/ IP, DNS, SMTP, and HTTP/HTTPS, SSL
  • Experience with Sys-internals tools such as process monitor & process explorer and packet capture tools like Wireshark, Putty
  • Knowledge of Windows server setup, deployment and Group policy editor. Knowledge of network security systems, intrusion detection systems, and data backup
  • Knowledge of Linux, Unix and Mac operating systems
  • Experience with cloud computing platforms, such as AWS, Azure and GCP
  • Intermediate knowledge on switch, firewall and VPN (Cisco, Palo Alto, Fortinet, Sonicwall)
  • Experience Azure, AWS, Vmware , Hyper-V and other cloud and on-prem virtualization software
  • Comfortable troubleshooting remote desktop connections to Windows, MacOS and Linux
  • Microsoft Exchange Administration
  • Bachelor’s degree in Computer Science or equivalent work experience
  • CompTIA Security+, Network+, MCP or MCSE certifications


What Sophos Offers

  • Collaboration - We do not expect you to solve all the problems yourself. You will join a team that is diverse, full of junior, senior, principal research scientists, and engineers, all working together to solving hard problems. You will have the opportunity to write blogs, attend internal journal clubs, publish and present at industry and academic conferences, and collaborate with team members experienced in the field and academia.
  • Friendly group culture - Everyone on the team contributes to the overall group's decision-making, plays a role in the architecture of systems, and is encouraged to manage their responsibilities. We actively work on building a cohesive overall AI team that encourages close direct collaboration between engineers and researchers, as well as have a very flat managerial structure with a direct line of communication to all managers and team members.
  • Work-life balance - We are a distributed remote team and understand the need for balancing personal life with work. You can choose between working from our office, working directly from home, or both.

Equal Opportunities & Privacy

Sophos is committed to equality opportunity in all areas of its work. All qualified applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation. If you choose to explore this opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights.  If you have any questions about Sophos’ data protection practices, please contact dataprotection@sophos.com.

At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.

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