JIRA Engineer

Ahmedabad, GJ, IN, 380006

Information Technology

Sophos Overview – Cybersecurity Evolved

As a worldwide leader in next-generation cybersecurity, Sophos protects nearly 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats. Powered by SophosLabs – a global threat intelligence and data science team – Sophos’ cloud-native and AI-enhanced solutions secure endpoints (laptops, servers and mobile devices) and networks against evolving cybercriminal tactics and techniques, including automated and active-adversary breaches, ransomware, malware, exploits, data exfiltration, phishing, and more. The award-winning Sophos Central cloud-based platform integrates Sophos’ entire portfolio of best-of-breed products, from the Intercept X endpoint solution to the XG Firewall, into a single system called Synchronized Security. Sophos products are exclusively available through a global channel of more than 47,000 partners and Managed Service Providers (MSPs). Sophos also makes its innovative commercial technologies available to consumers via Sophos Home. The company is headquartered in Oxford, U.K., and is publicly traded on the London Stock Exchange under the symbol “SOPH.”

JIRA Engineer


IT security is hot right now; don’t believe me just check the news! For most it’s too hot to handle, for those up for the challenge please keep reading.

IT is at the heart of what Sophos do. They are an integral part of the business that has seen significant investment in systems, processes and people; and are central to the continued double-digit growth and success of Sophos.

This role is part of our Enterprise Engineering team which provides technical leadership for our collaboration, Identity and End User Compute. Sophos runs on JIRA; it is used by our engineering teams and across the business. You will be responsible for supporting the JIRA platform, from configuration changes, defining best practice and completing upgrades.  In addition, you will contribute to a support and management of our wider Atlassian product stack and our overall automation strategy, of which JIRA is an important part. 

Within this role you will be focused on ensuring smooth operation of these technologies across the business with a desire to see continual improvement.  The role holder will be able to support their technical decisions with a detailed explanation as to how the design was arrived at.  The role holder will lead high profile IT projects within Sophos and be expected to drive change within the organization.

Our end vision is to provide a new digital workspace for our employees whether they are at home or in one of our global offices. The focus is on modernizing our environment, replace our legacy processes and systems with the innovative technologies and secure our services.


Main Duties

  • Support of JIRA and Confluence
  • JIRA Project administration (permissions/notifications/field schemes)
  • Gather requirements for JIRA projects, producing and design and implementing
  • Upgrades of JIRA environment
  • Management of JIRA SaaS environment



Skills & Abilities



  • Experience managing large, complex JIRA instances (JIRA Core/Software/Services Desk)
  • Understanding of agile development methiodides
  • Experience managing a JIRA project from requirements, design, through to implementation and support.
  • JIRA server administration



  • Atlassian Certified Professional
  • EasyBI expierence
  • Knowledge about Python, C#, PowerShell scripts
  • Code repository (Git, Bash, Tortoise, BitBucket, etc)
  • Confluence administration
  • Cloud knowledge (AWS and/or Azure)
  • JIRA SaaS administration experience
  • Any relevant IT qualifications which show technical knowledge and interest in common technologies used in the software industry

Equal Opportunities


Sophos is committed to equality opportunity in all areas of its work. All qualified applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.

If you choose to explore this opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our data protection policy which can be found here and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please reply to this or other emails from Sophos clearly stating your request, or follow the steps set out in the data protection policy describing your individual rights.  If you have any questions about Sophos’ data protection practices please contact dataprotection@sophos.com.

At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.

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