Competitive Intelligence Analyst

Abingdon, GB, OX14 3YP

Technology Office

Sophos evolves to meet every new challenge, protecting more than 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats. Powered by SophosLabs, our cloud-native and AI-enhanced solutions are able to adapt and evolve to secure endpoints and networks against never-before-seen cybercriminal tactics and techniques. Managed through our award-winning, cloud-based platform, Sophos Central, our best-of-breed products work together through our unique Synchronized Security system to share threat intelligence and respond to evolving threats. The Sophos suite of products secures networks and endpoints against automated and active-adversary breaches, ransomware, malware, exploits, data exfiltration, phishing, and more.


Job Purpose

This unique role is centred around our research labs and facilitating rapid analysis of current products and technologies. As the labs manager you will become a critical part of our research team. You will be focused on the day-to-day running of our research lab, including everything from planning, procurement, deployment to maintenance, documentation, reporting and analysis. You will be working closely with the rest of the research team to make sure the lab is accessible, secure and meets the requirements of the team. As you grow into the role you will also have the opportunity to perform your own research and analysis.



Are you a potential candidate?


  • Do you find it hard to keep your hands off any technical things and seem to have an innate ability to understand how things work?
  • Do you see complex and often abstract concepts as rewarding mental challenges?
  • Are you the go-to tech wiz at work or for your friends and family?
  • Are you an absolute stickler for details and want things to be ‘just so’?
  • Are you keen to take responsibility and be accountable for setbacks as well as successes?
  • Do you want to avoid the one-trick-pony image and become a veritable Swiss army knife of goodness? - Your technical skills are just one step on your journey, and you are open to broaden your skills in multiple directions



Main Duties


  • The research labs – live and breathe the lab and the technology it consists of
    • Be the primary point of contact for the global research lab
    • Plan, build and maintain lab infrastructure
    • Ensure connectivity and system security
    • Make required environments available for analysis as and when required
  • Documentation
    • Maintain full inventory of all assets
    • Document instructions for usage of the lab
  • Research competitor products and businesses to identify competitive advantages and disadvantages, documenting and recording findings
  • Provide cover and respond to requests for competitive analysis and information via the competitive hotline from Sophos Sales and partners, in line with defined service levels
  • Create and maintain competitive sales tools, such as battlecards and other collateral on an ongoing basis
  • Manage and track work tasks in task management system (Asana) 
  • Assist with various administrative tasks related to Competitive Intelligence
  • You are the embodiment of our business values.


Skills & Experience


  • Networking expertise – Intimately familiar with the setup, securing and troubleshooting of TCP/IP networks
  • Operating systems - Hands-on experience of setting up and administering one or more common operating systems (Windows, Linux, and/or OS X)
  • Virtualisation – experience of common virtualisation solutions
  • Security –
    • Practical experience of how to secure and harden systems
    • Awareness of common attack vectors and how to mitigate risks
    • Experience of setting up and administrating endpoint security products
  • Strong written communication skills – experience of writing various documents like instructions or reports of research findings
  • Hardware – Able to setup, upgrade and perform fundamental troubleshooting of computer and network hardware
  • Strong analytical skills – analysing large amounts of information and draw conclusions
  • Desk research - Able to search for specific information in documents and on the Internet
  • Microsoft Office – Comfortably use Excel, Word and PowerPoint at a high level



Desirable skills


  • Prior experience of working in the cyber security industry
  • Experience of working in a sales or marketing role
  • Demonstrable presentation skills
  • Programming or scripting using common tools




(Job Code 3468)

Equal Opportunities & Privacy

Sophos is committed to equality opportunity in all areas of its work. All qualified applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.

At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.