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Windows End User Compute Engineer

Abingdon, GB, OX14 3YP

Information Technology

Sophos evolves to meet every new challenge, protecting more than 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats. Powered by SophosLabs, our cloud-native and AI-enhanced solutions are able to adapt and evolve to secure endpoints and networks against never-before-seen cybercriminal tactics and techniques. Managed through our award-winning, cloud-based platform, Sophos Central, our best-of-breed products work together through our unique Synchronized Security system to share threat intelligence and respond to evolving threats. The Sophos suite of products secures networks and endpoints against automated and active-adversary breaches, ransomware, malware, exploits, data exfiltration, phishing, and more.

 

Job Purpose

 

This role is part of our Enterprise Engineering team which provides technical leadership for our collaboration, storage, compute, Identity and End User Compute (EUC).  As a Windows EUC engineer you will be focused on our modern Windows 10 environment, which uses a mix of Intune SCCM.  We are part way through our transition to modern device management, using a Zero Trust Network model, which means It is an exciting time to be part of the EUC team. 

 

Within this role you will be focused on ensuring smooth operation of these technologies across the business with a desire to see continual improvement.  The role holder will be able to support their technical decisions with a detailed explanation as to how the design was arrived at.  The role holder will contribute towards high profile IT projects within Sophos and be expected to drive change within the organization.

Our end vision is to provide a new digital workspace for our employees whether they are at home or in one of our global offices. The focus is on modernizing our environment, replace our legacy processes and systems with the innovative technologies and secure our services.

 

Main Duties

 

  • Support and management of our Windows 10 EUC environment, including SCCM and Intune
  • Contribute to all projects which cover the EUC environment
  • Bring innovation into the organisation
  • Provide advanced troubleshooting support for your supported systems, including leveraging technical tools to analyse issues.


Skills & Experience

 

Essential

 

  • SME level knowledge of Windows 10, SCCM and Intune
  • Deep technical expertise in at multiple of the following technologies:
  • SCCM Task sequences and image creation and deployment
  • Windows Autopilot
  • Azure AD
  • Application deployment (SCCM/Intune)
  • PowerShell for automation
  • Group Policy
  • DHCP
  • Windows 10 security best practice
  • Windows Update for Business and WSUS
  • Understanding of how TCP/IP functions and how some of the core services such as DNS and DHCP work and their practical uses
  • Experience providing technical input into multiple projects
  • Ability to produce high quality technical documentation including;
  • Knowledge base articles
  • Detailed troubleshooting documentation


Desirable

 

  • Experience with MacOS and JAMF
  • Understanding of PKI
  • Python
  • Windows Server
  • VDI
  • AWS Workspaces


 (Job Code 4021)

At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.


Job Segment: System Administrator, Technology