Senior Director, Product Manager

Burlington, MA, US, 01803


Sophos makes IT security simple with next-generation solutions that protect networks, servers, and devices, wherever they are. Today, more than 100 million users in 150 countries and a global network of channel partners trust Sophos to deliver simple solutions to complex security challenges. Focused on innovation and backed by a global network of Sophos Labs threat intelligence centers and industry-leading support, Sophos delivers solutions that are simple to deploy, maintain, and manage, enabling organizations to focus on performance and growth. Sophos — Security made simple.


Job Purpose

Join us as part of the most dynamic Endpoint team in the business to define and build outstanding and innovative endpoint protection products and services to address our target customer’s requirements.

We are looking for someone with leadership experience in Endpoint Protection, Detection and Remediation product experience and ideally with Incident Response practice skills to help us build out our Protection, EDR & IR feature set and practices.

The successful candidate will be responsible for driving innovation within our product and practices that add world class protection features, simplify interpreting, analysing, and correlating complex security events and provide remediation capabilities to our customers  You must possess a good blend of technical savvy and the ability to work closely with Engineering with a big-picture vision that you can communicate to customers, partners and industry analysts. While this role will engage with Engineering, Labs and Professional Services on a technical level it will also be an evangelist for the Sophos Endpoint offerings, both internally and externally. Working with Marketing and Sales with a focus to driving product revenue is core to this role.


Main Duties

  • Develop innovative and unique security products and services with a focus on intuitive design and a great customer experience but understand what “drill-downs & drill-throughs” will be required by a specialist
  • Identify opportunities and conduct market analysis to form business cases, so that strategic plans can be developed.
  • Produce product and service requirements documents that identify problems to be solved and features required, assigning priorities to features
  • Execute product roadmaps for product, service and proposition launches and enhancements to quality, time and budget goals.
  • Drive strong commercial results in both revenue and customer adoption across key categories.
  • Engage with Customers, Partners, and Sales as a subject matter expert in order to provide guidance and information, delivering the most effective solutions to meet customer needs.
  • Engage with Marketing to provide your input for the go to market strategy, product positioning, key benefits and other marketing deliverables.
  • Collaborate with other Product Managers in Sophos, identifying synergies, flagging dependencies/risks, aimed at delivering cross product and cross business unit deliverables while ensuring that the best company-level decisions are taken.
  • Maintain knowledge of competitors’ offerings and assist in identifying market opportunities and gaps in the Sophos offerings in order to ensure that Sophos products remain competitive and leading in the marketplace.
  • This position requires some travel to Sophos locations, Partners and Customers worldwide


Skills & Experience

  • In-depth knowledge of security protection, detection, monitoring and incident response.
  • Line Management experience within product management or technical engineering 
  • Knowledge of how security products are used “in the real world” including threat hunting
  • Exposure to advanced malware technologies
  • Proven experience within a product management or product marketing role
  • Conducting market analysis, making business cases and driving product requirements
  • Influencing at a senior level
  • Technical acumen
  • Excellent problem solving, interpersonal and communication skills
  • Desire to continually learn and develop knowledge and skills
  • Self-motivated and enthusiastic
  • Desire and drive to continually innovate
  • Demonstrated experience with performing digital forensics and incident response using tools such as HX, Mandiant Intelligent Response, FireEye Redline, RedSeal, Encase, or other enterprise tools.
  • Demonstrated experience with log analysis and administering enterprise log aggregation systems (Splunk, ELSA, Logstash).


Equal Opportunities


Sophos is committed to equality opportunity in all areas of its work. All qualified applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.


If you choose to explore this opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our data protection policy which can be found here and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please reply to this or other emails from Sophos clearly stating your request, or follow the steps set out in the data protection policy describing your individual rights.  If you have any questions about Sophos’ data protection practices please contact

At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.

Nearest Major Market: Boston