Salesforce Platform Architect

Abingdon, GB, OX14 3YP

Information Technology

Sophos evolves to meet every new challenge, protecting more than 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats. Powered by SophosLabs, our cloud-native and AI-enhanced solutions are able to adapt and evolve to secure endpoints and networks against never-before-seen cybercriminal tactics and techniques. Managed through our award-winning, cloud-based platform, Sophos Central, our best-of-breed products work together through our unique Synchronized Security system to share threat intelligence and respond to evolving threats. The Sophos suite of products secures networks and endpoints against automated and active-adversary breaches, ransomware, malware, exploits, data exfiltration, phishing, and more.


Job Purpose

Sophos is looking for a highly motivated individual committed to developing, governing and helping to deliver IT principles, standards and architectural frameworks for our Salesforce Platform. In this highly visible role, you will be need to build and maintain a technical strategy and roadmap that aligns to the business roadmaps, supports our business as it grows whilst ensuring the organization is utilizing and moving towards best practice. You will be responsible for establishing and maintaining positive relationships throughout the business community and IT, while delivering timely, viable solutions to our customers. In turn, you will have the opportunity to work with a leading-edge IT organization with top quality people focused on customer satisfaction, execution and delivery


Main Duties

  • Build and maintain a technical strategy and roadmap that aligns to the business roadmaps, and supports our business needs as they evolve
  • Understand and champion best practice, engaging with strategic partners to align capabilities and influence business roadmaps
  • Work with BA, TA and EA teams to identify gaps in business processes that could be addressed through enabling standard features within the platform
  • Stay up to date with new functionality being released across the platform
  • Expert for the evolution of systems and platforms within the domain.
  • Provide Architectural vision, guidance and governance to the Application teams
  • Own and define principles, standards, design patterns and polices on the platform
  • Work with EA and TA teams to ensure that security and performance are considered as part of changes to the platform
  • Manage and recommend improvements to integrations between the platform and other applications
  • Lead design sessions, collaborating with BA, TA, EA teams and Business Stakeholders
  • Assure throughout the project delivery lifecycle that solutions adhere to standards and principles and align with the overall Architectural vision and strategy
  • Represent the Platform Architecture on cross-functional enhancements and projects, including the coordination and resolution of appropriate issues
  • Participate in vendor selection activities
  • Support compliance controls and company policies within IT
  • Participate in and actively contribute to the CoE group
  • Act as the Platform subject matter expert (SME) for teams within the organization
  • Provide advanced troubleshooting support for the application teams, including leveraging technical tools to analyze issues
  • Provide after-hours support for S1 severity bugs when required
  • Champion continuous improvement (People / Process / Technology)
  • Create, manage and maintain technical documentation
  • Manage technical relationship with vendors
  • Demonstrate thought leadership on specific topics and promote knowledge sharing across the architecture community
  • Lead technical design sessions, development, and the implementation of best practices
  • Educate and drive our teams (IT and product) to be more innovative in leveraging new functionality offered by the platform
  • Mentor, coach and support other members of applications team, in particular EA, TA and Developers
  • Work with the business to understand context of process to advocate best practice ways to leverage the platform
  • Continue to develop skills via self-study or classes to enhance performance.
  • Network with peers across IT, Sophos and assigned area


Skills & Experience

  • Anticipates future trends and implications accurately
  • Articulates credible pictures and visions of possibilities that will create sustainable value
  • Creates strategies that show a clear connection between vision and action
  • Talks about future possibilities in a positive way
  • Creates milestones to gather support behind the vision
  • Articulates vision in a way everyone can relate to
  • Shows personal commitment to achieving the vision
  • Evaluates pros and cons, risks and benefits of different solution options
  • Is effective in a variety of communication settings: one-on-one, small and large groups and attentively listens to others
  • Encourages the open expression of diverse ideas and opinions
  • Creates a climate where people are motivated to do their best to help the organization achieve its objectives.
  • Makes each person feel his/her contributions are important.
  • Facilitates an open dialogue with a variety of contributors and stakeholders
  • Encourages diverse thinking to promote and nurture innovation
  • Actively seeks new ways to grow and be challenged, using both formal and informal development channels.


Job code: 4334




Equal Opportunities

Sophos is committed to equality opportunity in all areas of its work. All qualified applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.

If you choose to explore this opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights.  If you have any questions about Sophos’ data protection practices, please contact dataprotection@sophos.com.

At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.

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