Data Centre Engineer/Technician

Abingdon, GB, OX14 3YP

Information Technology

As a worldwide leader in next-generation cybersecurity, Sophos protects nearly 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats. Powered by SophosLabs – a global threat intelligence and data science team – Sophos’ cloud-native and AI-enhanced solutions secure endpoints (laptops, servers and mobile devices) and networks against evolving cybercriminal tactics and techniques, including automated and active-adversary breaches, ransomware, malware, exploits, data exfiltration, phishing, and more.

The award-winning Sophos Central cloud-based platform integrates Sophos’ entire portfolio of best-of-breed products, from the Intercept X endpoint solution to the XG Firewall, into a single system called Synchronized Security. Sophos products are exclusively available through a global channel of more than 47,000 partners and Managed Service Providers (MSPs). Sophos also makes its innovative commercial technologies available to consumers via Sophos Home. The company is headquartered in Oxford, U.K., and is publicly traded on the London Stock Exchange under the symbol “SOPH.”

 

 

Job Purpose

 

The Cloud Infrastructure Services (CIS) team is dedicated to ensuring that the technologies which underpin Sophos products are at the leading edge; resilient; and highly available to internal and external customers globally. We are a highly technical team responsible for delivering infrastructure that supports detection and analysis of malicious security threats and release of protection to 100m+ endpoints. We also provide public facing systems and cloud services to Sophos customers, relying on Cloud Technology like Amazon Web Services (AWS) and Azure as well as our own data centers utilizing VMware.

 

Gartner rates Sophos as a leader in both End Point Platforms and Unified Threat Management. For the right candidate, this is an opportunity to work with an industry leading team, building industry leading products, sold by the best sales and marketing organizations in the industry – all while helping the world be more secure. 

 

Data Centre Engineers are responsible for the operation, maintenance and uptime of critical data centre facilities. The individual will work with facilities/M&E staff along with Operations staff to ensure that the facility is well run. The role includes responsibility for capacity planning, availability management, risk management, security, structured cabling and servers. This role will include the opportunity to work with cloud platforms going forward, and is considered a good opportunity for the successful candidate to expand their existing knowledge of DC operations to include future technologies.

 

Main Duties

 

  • Take ownership of critical data centre facilities with engagement from facilities through to the server estate
  • Manage security and access processes for 3rd party data centres
  • Provide oversight around availability, capacity, risk & security of the primary data centre
  • Have ownership of the automated build infrastructure
  • Manage the data centre ensuring the highest standards of neatness and future manageability
  • Perform reactive and proactive maintenance
  • Participate in a 24/7 rota which may include scheduled work outside of core hours
  • Other duties and responsibilities as directed

 

Skills and Experience

 

Essential

 

  • Data centre power, cooling, racking, patching 
  • Understanding of server/hardware technology incl. Dell iDrac, DNS, Basic Networking 
  • Basic familiarity with Windows, Linux, ESXi 
  • Ability to work overtime / weekends (infrequent) 
  • Team and project working 
  • Technical problem solving 
  • Effective communication with various stakeholders 
  • Risks Assessment and Mitigation 
  • Ability to manage own workloads 

 

Desirable

 

  • Motivating others 
  • Microsoft, Cisco, Linux certifications 
  • Foreman, Puppet or Ansible 
  • Investigating and Researching 
  • Develop long term DC strategy 
  • DC Cooling technology experience 
  • DCIM experience 

 

Equal Opportunities

 

Sophos is committed to equality opportunity in all areas of its work. All qualified applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.

 

 

If you choose to explore this opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our data protection policy which can be found here and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please reply to this or other emails from Sophos clearly stating your request, or follow the steps set out in the data protection policy describing your individual rights.  If you have any questions about Sophos’ data protection practices please contact dataprotection@sophos.com.

At Sophos, we want every organization to be protected by innovative, next-generation IT security, even those who don't have a huge IT staff. We protect organizations of all sizes, all around the world by making enterprise-grade security that is simple to deploy, manage, and use. It is our passion, and something we are truly proud of.


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